1 of 1 Remote Strategic Thinking Jobs in Hammersmith

of CRM Platforms to lead the organisation’s CRM strategy and execution, driving customer engagement and maximising the value of data across the business. The Role In this senior, strategic position, you will oversee the organisation’s CRM platforms (currently Salesforce and HubSpot), ensuring they are secure, scalable, and delivering maximum value across the business. You’ll act as … into reporting tools and customer platforms. Manage relationships with vendors and external CRM specialists. Uphold data governance, security, and compliance standards. Manage budgets and vendor contracts in line with strategic technology goals. Continuously evolve CRM capabilities based on feedback and changing business needs. About You Proven experience leading CRM strategy and implementation within a large, customer-driven organisation. Expertise … Salesforce and HubSpot, including integration and user enablement. Track record of delivering cross-functional CRM initiatives—experience in events, media, or multi-site businesses advantageous. Commercially astute with strong strategic thinking and project management skills. Understanding of finance systems and the order-to-cash process. Passion for improving customer experiences through data-driven insights. Excellent leadership, communication, and More ❯