and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UKs fastest broadband network. The nations best-loved mobile brand. And, one of the UK's biggest companies too.Diverse, high performing teams - jam packed with serious talent. Together more »
the client and maintain good relationships and process with suppliers and colleagues to ensure a smooth transition. This includes, Place and manage Fixed Line, Broadband, SIP, and mobile product orders using a variety of internal and external systems Informing customers of new and ongoing orders via telephone and email Updating … as well as on own initiative Be able to adapt to change Excellent telephone technique and manner Experience & Training: An understanding of PSTN, ISDN, Broadband, SIP An understanding of Ethernet Technologies desirable An understanding of PBX/Hosted telephone systems (Cloud) Experience using WLR ordering portal Benefits: Competitive salary more »
see they progress to a conclusion Required Experience: Windows Desktop & Server operating systems Cloud Services (control panels, Office 365) Desktop support diagnosing problems Networking, broadband, VoIP Mobile Device Support Monitoring Backup platforms Remote or Virtual Desktop solutions (Citrix, DaaS, AVD) GCSE Maths and English (or equivalent) - C or above GCSE more »