2 of 2 Remote Capacity Management Jobs in Hampshire

are resilient, cost-effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with, Technical Operations, Change Management, and third-party suppliers to maintain high service standards and drive continuous improvement. IT … Operations Management Oversee daily IT operations and system monitoring. Ensure SOPs and runbooks are maintained and followed. Lead planned maintenance and change deployments. Monitoring & Reporting Own tools for real-time and historical service monitoring. Deliver dashboards and reports on service health. Maintain effective alerting and escalation processes. Service Stability & Outage Mitigation Act as escalation point for major incidents. Coordinate … cross-functional responses to service issues. Drive root cause analysis and preventative actions. Service Level Management Define and manage SLAs and OLAs. Monitor performance and lead service reviews. Identify and implement service improvements. ️ Availability Management Ensure services meet availability targets. Analyse and reduce service interruptions. Identify and mitigate single points of failure. Capacity Management Forecast future More ❯

Environments Manager to support the development, transition & in-service running (inc capability upgrades) of an IT application and infrastructure solution providing support to a critical operational end user. Environment management contributes to improving the overall quality of software development and support through the lifecycle. It encompasses a set of good practices to provide an effective, end-to-end platform … management service for development, test, and production teams. As the Environments Manager, you will work alongside our DevOps, Infrastructure and Network Teams and Solution Architects. You will help to provide end-to-end DevOps managed environments for internal teams and strategic customers, supporting business outcomes for critical national infrastructure. The successful candidate will need to be eligible for UK … security clearance. You will focus on the use of modern technologies and practices to provide a robust set of environments for the solution. Your role and responsibilities; The management and scheduling of all solution environments Development, Test, Staging, Pre-Prod & Production across multiple security level environments Maintaining consistency across all environments used, with any variations clearly documented with the More ❯