6 of 6 Remote Capacity Planning Jobs in Hampshire

effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with, Technical Operations, Change Management, and third-party suppliers to maintain high service standards and drive continuous improvement. IT Operations Management Oversee daily IT … performance and lead service reviews. Identify and implement service improvements. ️ Availability Management Ensure services meet availability targets. Analyse and reduce service interruptions. Identify and mitigate single points of failure. Capacity Management Forecast future capacity needs. Monitor system performance and resource usage. Plan upgrades and optimisations. Continual Service Improvement Promote a culture of continuous improvement. Maintain a CSI register … progress. Sponsor improvement initiatives across IT operations. Team Leadership, People Management &Development Lead and mentor the service desk team. Identify training needs and support development. Manage staffing and workforce planning Provide clear purpose and direction to your team Engage the team in their work by giving regular feedback through 1-1s Manage and delegate day-to-day department More ❯

and scalability. Serve as a trusted advisor to clients, offering tailored technical solutions for successful SAP deployments and integrations. Tackle challenging technical tasks, including disaster recovery setups, system refreshes, capacity planning, and proofs of concept. Troubleshoot and resolve complex technical issues to keep SAP systems running at peak performance. Support critical out-of-hours activities like Go-Live More ❯

ensure the availability of systems, interoperability and applications. Completing root cause analysis. Continually improving systems and processes to improve the efficiency of the service. Participating in change management and capacity planning activities. What you will bring: Strong Windows and Linux sysadmin expertise. Proficient with one or more high level programming languages such as JavaScript, Python, C#, C++, Go More ❯

of Activity Strategic Leadership - drive the profitable and efficient delivery of professional services by aligning operations with the company s growth strategy, ensuring strong governance, financial control, and resource planning across departments Customer Relationship Management - act as a senior point of contact for key clients, fostering strong relationships, ensuring satisfaction, and collaborating across teams to support retention and account … improving collaboration, and implementing business procedures that drive productivity and service chargeability People & Team Leadership - build and inspire a high-performing, innovative operations team through strong leadership, development, workforce planning, and a culture of accountability and continuous learning About the rewards At this company there is on offer: Competitive base salary Bonus scheme 25 days holiday plus Bank Holidays … disciplinary teams including consultants, project managers, and support staff. In-depth knowledge of project governance, delivery methodologies i.e. Waterfall, Agile or hybrid, and risk management Experience in resource and capacity planning, alongside service quality and process improvement. Commercial acumen with the ability to balance customer satisfaction and operational efficiency Strong communication, stakeholder management and negotiation skills You ll More ❯

of Activity Strategic Leadership - drive the profitable and efficient delivery of professional services by aligning operations with the company's growth strategy, ensuring strong governance, financial control, and resource planning across departments Customer Relationship Management - act as a senior point of contact for key clients, fostering strong relationships, ensuring satisfaction, and collaborating across teams to support retention and account … improving collaboration, and implementing business procedures that drive productivity and service chargeability People & Team Leadership - build and inspire a high-performing, innovative operations team through strong leadership, development, workforce planning, and a culture of accountability and continuous learning About the rewards At this company there is on offer: Competitive base salary Bonus scheme 25 days holiday plus Bank Holidays … disciplinary teams including consultants, project managers, and support staff. In-depth knowledge of project governance, delivery methodologies i.e. Waterfall, Agile or hybrid, and risk management Experience in resource and capacity planning, alongside service quality and process improvement. Commercial acumen with the ability to balance customer satisfaction and operational efficiency Strong communication, stakeholder management and negotiation skills You'll More ❯

action plans across accounts Business Development Support Collaborate with the sales team to develop technical proposals and quotations Provide pre-sales support by offering insights into implementation feasibility and planning Contribute to RFP/RFI responses and presentations for potential clients Technology and Tools Oversight Manage internal tools and systems to support efficient operations Identify opportunities to improve workflows … through automation or system upgrades Reporting and Insights Prepare monthly service desk reports and key performance metrics Highlight risks, opportunities, and capacity planning needs Compliance and Quality Assurance Ensure processes align with ISO9001 standards and support audit preparation Certification objectives include Cyber Essentials and ISO 27001 Promote a culture of quality, compliance, and continuous improvement CANDIDATE REQUIREMENTS Experience More ❯