3 of 3 Remote/Hybrid Client Onboarding Jobs in Hampshire

service-related queries, escalations and issues. Lead customer service reviews and performance meetings. Monitor service levels, KPIs and customer satisfaction. Coordinate service onboarding and the introduction of new services. Work closely with technical and operational teams to ensure issues are resolved effectively. Support the management of major incidents … ITIL/IT Service Management principles. Managing SLAs, KPIs and service performance. Service reviews, reporting and stakeholder management. Incident, problem and change management. Customer onboarding and service transition. Working with technical teams and third-party suppliers. Producing clear service documentation and reports. Experience working around cyber security services ...

candidates with proven project coordination experience and strong IT/communication skills are highly encouraged to apply. * To apply, please email Who are the client? Our client is a trusted UK-based IT solutions provider with a strong track record in delivering complex infrastructure projects across education … Eligibility to work in the UK and ability to pass Right to Work checks * Willingness to undergo an Enhanced DBS check (essential due to client sectors) * Commitment to safeguarding and protecting the welfare of children and young people (for education sector projects) To Apply Please apply through this advert ...

across devices, networks and cloud services Logging, documenting and escalating tickets where required Keeping customers updated and delivering a friendly, professional service Supporting customer onboarding and occasional visits to customer sites Liaising with third-party suppliers when needed What are we looking for? You'll ideally have some … helpful, personable and customer-focused approach A full UK driving licence, or willingness to obtain one Experience with Microsoft 365, basic networking, customer onboarding needed Relevant IT certifications would be beneficial Knowledge of AI governance, Microsoft Power Platform, n8n or Rewst is a bonus - but definitely ...