1 to 25 of 27 Remote/Hybrid Continuous Improvement Jobs in Hampshire

while leading and developing technical teams. A key focus is embedding structured service management practices aligned with/IEC 20000-1 to drive continual improvement and operational excellence. Key Responsibilities People Leadership - Lead and develop Service Desk and engineering teams - Conduct performance reviews, 1:1s, and development planning … management practices - Ensure effective use of the Service Management System (SMS) - Apply policies and processes in a practical, consistent way - Support audits and continual improvement initiatives Continuous Improvement - Identify and deliver service improvement initiatives - Use data and feedback to inform decisions - Collaborate with ...

Finance teams to support accurate customer invoicing Monitor project progress and escalate risks or delivery issues where required Support post-project reviews and continuous improvement initiatives Provide administrative support to the wider Networks & Engineering team Ensure compliance with company policies relating to Quality, Health & Safety, Environment … passionate about creating a more sustainable future for technology. We’re a growing, forward-thinking business where innovation, collaboration, and continuous improvement are encouraged. We want people who are excited to grow with us, challenge existing ways of working, and make a real impact. ...

smooth transition Modern offices in Lyon, conveniently located near Part-Dieu station What youll be doing Youll take ownership of chatbot performance and continuous improvement across French and UK markets: Design, test, and optimise chatbot prompts in French and English Build and manage a structured continuous improvement cycle Audit and enhance the knowledge base (Intercom Articles) Collaborate with business teams to keep content accurate and up to date Create and maintain performance dashboards (resolution, CSAT, escalations, cost) Deliver regular insights and reporting to the Head of Operational AI Identify anomalies and optimisation opportunities ...

part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take … department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (3 years preferred), with proven people management experience, a strong track record ...

guidance to junior analysts Analyse alerts from SIEM, EDR, IDS/IPS, and other security tooling Conduct threat hunting and proactive security monitoring Support continuous improvement of SOC processes, playbooks, and operational procedures Collaborate with infrastructure and engineering teams to strengthen security posture Produce detailed incident reports ...

tools, or spatial indexing) Strong understanding of software architecture, design patterns, and modern engineering practices Experience working in agile delivery environments A passion for continuous improvement and delivering high-quality, maintainable solutions The Rewards We want you to love what you do. That is why our benefits ...

service desk teams to deliver integrated solutions. Creates automation, maintains documentation, and contributes to team development. Participates in project planning, risk assessment, and continuous improvement through technology evaluation. Experience leading engagements with key stakeholders, working with Service Management and External Suppliers. Understanding of application packaging and deployment. … Experience leading projects, technical implementations and continuous improvements. Excellent communication skills, with the ability to translate technical concepts for both technical and non-technical audiences. Desirable Advanced knowledge of Microsoft Endpoint Manager (Intune), including device configuration, compliance, application deployment, Windows Autopatch, and Autopilot. Strong experience with Azure Active Directory ...

Kubernetes environments and modern CI/CD pipelines Using Terraform and Infrastructure as Code to automate cloud delivery Supporting platform observability, monitoring, automation, and continuous improvement Collaborating with engineering teams, stakeholders, and architects to deliver robust cloud solutions What We're Looking For Strong experience in Azure ...

management, and delivery of IT services across the business. Youll ensure the security, resilience, and efficiency of systems while developing the team and driving continuous improvement across technology functions. Key Responsibilities Technical Leadership & Escalation Act as the highest technical escalation point for the service desk and field … technical advisor for key clients Attend technical review meetings and present environment health insights Translate technical concepts into business-focused recommendations Process & Workflow Improvement Develop and refine SOPs, runbooks, and escalation workflows Improve documentation quality and ensure knowledge is shared Identify opportunities for automation and efficiency gains Skills ...

This is an exciting opportunity to use your experience supporting the Metropolitan Police mission. In this role, you will support the design, implementation, and continuous improvement of cloud-based platforms and delivery pipelines. You will work closely with engineering and platform teams to automate infrastructure, enhance ...

product development, trading decisions and improvements to SME customer outcomes. Measuring the impact of initiatives by evaluating customer outcomes and commercial performance to inform continuous improvement. Communicating insights clearly through presentations, workshops and engagement with stakeholders across the business. What do I need? Proven experience delivering accurate, insightful reporting ...

skills. Ability to work independently and collaboratively as part of a team. Strong analytical and problem-solving skills. Genuine passion for customer service and continuous improvement. Additional Information The post holder may occasionally be asked to undertake other related duties in line with business needs. ...

Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate … week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call ...

support critical organisational operations. You will act as the technical authority, shaping architecture, standards, and long-term strategy while leading specialist teams and driving continuous improvement across infrastructure, systems, and cloud platforms. You'll be working in a hybrid environment, based between 2-3 days per week … large ICT environment. High level of attention to detail, particularly when working with data and systems. Strong verbal, written, and presentation skills. Commitment to continuous professional development. Ability to work flexibly to support operational requirements. High levels of integrity and confidentiality when handling sensitive information. Full driving licence ...

priorities in fast-paced environments Can work on your own steam: used to working with autonomy A natural problem-solver with a passion for continuous improvement Excellent communicator who thrives in collaborative teams Always learning, always curious, always improving 🎯 Why Join the business? We combine the agility ...

features and services Define software standards and governance processes Assess technical feasibility of new initiatives Mentor developers and technical leads Contribute to continuous improvement of development practices Support integration of cloud services with live infrastructure systems What we are looking for Minimum 5 years’ experience ...

activities. • Ensure defects and issues are tracked, prioritised, and resolved effectively. • Support cutover planning and ensure readiness for go-live. • Contribute to continuous improvement of delivery processes, tools, and programme execution practices. What you will bring • Proven experience delivering IT projects, system implementations, or data migration initiatives. ...

start to finish, maintaining clear documentation Contribute to knowledge base updates and team knowledge sharing Collaborate with internal and global support teams Participate in continuous improvement initiatives Required Skills & Experience 18 months -2+ years' experience in technical helpdesk/support Strong customer service and communication skills ...

category plans, identifying initiatives that maximise value and minimise commercial risk. You will be responsible for a portfolio of IT suppliers, ensuring continuous improvement and added value throughout the contract lifecycle. Your extensive IT category expertise and market insight will support internal stakeholders and inform sourcing strategies. ...

advancements Lead SAP technical initiatives and performance reviews, delivering actionable recommendations Collaborate with Infrastructure teams (Network, Storage, Citrix, Server) to maintain system stability Drive continuous improvement across SAP environments This role is full time, 37.5 hours per week and provides hybrid working arrangements with days ...

impact on product direction. Despite its growth trajectory, there remains a close-knit feel across teams, with a real emphasis on knowledge sharing and continuous improvement. What you'll need to succeed You will already be operating at Senior/Lead level with 2+ years leadership experience (either mentoring ...

impact on product direction. Despite its growth trajectory, there remains a close-knit feel across teams, with a real emphasis on knowledge sharing and continuous improvement. What you'll need to succeed You will already be operating at Senior/Lead level with 2+ years leadership experience (either mentoring ...

ensuring users have the necessary support and guidance. Conduct post-implementation reviews to assess the effectiveness of change management initiatives and make recommendations for continuous improvement. Maintain an ongoing dialogue with stakeholders to ensure the change is embedded within the organisation. Key Skills: Proven experience as a Change Manager ...

operational guidance. Work closely with engineering, logistics and technical teams to ensure effective service delivery. Maintain technical documentation, reporting and knowledge base content. Drive continuous improvement across support and service management processes. What you’ll bring Experience supporting complex technical systems within secure or regulated environments. Background ...

ability to build trust and deliver value‐led, ROI‐focused solutions. Highly organised, resilient, and capable of managing multiple client relationships simultaneously. Motivated by continuous improvement and long‐term career progression. Benefits Ongoing professional development and structured training pathways. Offices in both the US and Canada. Competitive ...