9 of 9 Remote/Hybrid Customer Experience Jobs in Hampshire

Company description: ClearCourse Job description: Customer Operations Supervisor Location: Waterlooville | Permanent Reporting to: General Manager Giftpro is the UK’s leading hospitality gift voucher platform, helping our customers create bespoke, fully branded gifting experiences. Following our move to Waterlooville, we’re growing our customer operations team … looking for a Customer Operations Supervisor to lead and support our day-to-day customer support and onboarding operations. This is a hands-on supervisory role at the heart of our customer experience. You’ll balance leadership, problem-solving, and continuous improvement, ensuring our customers receive exceptional ...

responsible for the day-to-day operation of our business-as-usual support services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. You will also hold line-management responsibilities. Duties Include: Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL ...

asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes.This is an exciting … single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Ensure benefits realisation is defined, tracked, and delivered, including improvements in compliance, efficiency, customer experience, and digital adoption. What you'll need to succeed You will be an experienced IT Project manager with a proven history ...

Helping develop and refine test plans, methods and documentation Driving continuous improvement, efficiency and smarter ways of working What we're looking for Essential Experience working in a test laboratory environment Highly desirable Hands-on experience with mechanical testing, including vibration shaker equipment Experience delivering climatic testing … laboratory quality systems and operating procedures You'll also bring A motivated, practical and curious mindset Flexibility to work overtime, shifts or on customer sites when needed Strong numerical, analytical and organisational skills Confidence using IT tools such as Excel, Word and Outlook The ability to work independently ...

efficient and resilient operations. The company operates as part of a larger global aviation group, contributing advanced software capabilities that strengthen operational visibility and customer service across the wider aviation services portfolio. Your new role The Data Engineer is a key member of the Customer Success function with … business. This is a hands-on role, which focuses on migrating customer data from third-party systems into the company platform; all whilst ensuring that the data loaded is accurate, validated and ready to support a successful onboarding. They identify opportunities to re-use existing data flows, as well ...

printing, packing, and dispatch of our physical gift vouchers. This is a hands-on role at the heart of our customer experience, particularly during the busy festive peak. You’ll work closely with the Fulfilment Operations Supervisor to ensure every voucher is delivered accurately, on time … volumes alongside the Fulfilment Operations Supervisor Maintain a clean, organised, and efficient fulfilment workspace Monitor stock levels of vouchers, envelopes, and packaging materials Assist customer service teams with fulfilment, stock, and product queries Flag fulfilment issues, delays, or stock shortages promptly Follow all fulfilment, quality, and health & safety processes ...

development partners. This is a hands-on role for someone who enjoys turning strategy into execution driving performance, improving operations, and protecting excellent customer experience. What youll do Own operational performance and delivery of the Giftpro strategy Lead and develop a multi-functional team Drive product priorities with development ...

leading supplier of branded phone charging equipment for eventsspecializes in creating custom branded mobile charging zones and portable battery power solutions to enhance customer experiences at events, exhibitions, brand activations, and permanent installations. With an extensive range of innovative charging equipment for phones, tablets, and laptops, the company provides … team members. Role Description This is a part-time remote role for a Sales Administrator covering both operations. The responsibilities include processing customer orders, responding to customer inquiries, managing communication with clients, and coordinating sales activities. The role ensures seamless operations and contributes to the overall success ...

Fulfilment Operations Supervisor to take ownership of our physical voucher fulfilment operation. This is a hands-on role at the heart of our customer experience. You’ll run the day-to-day fulfilment operation, ensuring vouchers are printed, packed, and dispatched accurately and on time — especially during our busy … contributions Hybrid working model This is a key operational role in a growing business, offering real responsibility and ownership within a fast-moving and customer-focused environment. ...