11 of 11 Remote/Hybrid Customer Experience Jobs in Hampshire

looking for a Customer Success Executive to join our growing Defence Sales team! Working with customers across the Ministry of Defence, defence organisations and industry partners, you'll play a key role in managing customer relationships, supporting account growth and identifying new sales opportunities. What … doing: Building and maintaining strong customer relationships across Defence accounts. Supporting the post-sales customer journey and ensuring an exceptional customer experience. Working closely with Business Development Managers to identify and develop growth opportunities within existing accounts. Proactively identifying cross-sell, upsell and new business opportunities ...

Responsibilities Lead and develop a high-performing Marketing Analytics team, fostering a culture of commercial insight and collaboration. Deliver commercially focused analysis covering customer behaviour, marketing performance, promotions and revenue growth. Identify and recommend opportunities to improve customer engagement, commercial outcomes and marketing ROI. Build and maintain strong … someone who enjoys solving business challenges through data and can demonstrate how your insights have driven genuine commercial impact. Ideally, you will bring: Experience leading or mentoring analysts in a commercial or customer-focused environment. Strong commercial awareness, supported by examples of delivering measurable business outcomes. Proven experience ...

+ Bonus | Hybrid (London & South East) | FinTech Are you passionate about building long-term customer relationships rather than simply managing accounts? We're working with a fast-growing fintech business that's transforming the way recruitment companies access funding. Through a technology-led funding platform, they help recruitment agencies … improve cash flow, scale their businesses and operate with confidence. As they continue to grow, they're looking to appoint a Senior Customer Success Manager to take ownership of a portfolio of high-value clients, ensuring they maximise value from the partnership while driving long-term retention, engagement ...

environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management … change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents ...

Customer Platform Architect Work Location: Fully Remote (must be UK based) Salary: £80,000 - £95,000 (Depending on experience) Security Clearances: There is a strong preference for current UK Security Clearance, if not you must be able to obtain it The Opportunity We're partnered with a fast … platform is helping organisations around the world strengthen their security posture and stay ahead of evolving cyber threats. They're now looking for a Customer Platform Architect to work directly with customers, helping them deploy, optimise and support the platform within complex on-premise and hybrid cloud environments. This ...

About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience . Trusted … real world , someone who can balance risk with delivery and give clear, practical advice that teams can act on. You'll already have experience in a technical security, assurance, or architecture role, with a solid grasp of how to secure modern environments across applications, infrastructure, and cloud. ...

About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … Infrastructure Engineer with experienceoperating and modernising enterprise infrastructure across both Azure cloud and traditional on-premises environments. You will have hands-on experience designing,implementingand supporting infrastructure solutions, balancing project delivery with operational support responsibilities within an Agile delivery framework. Essential Skills & Experience Strong experience with Microsoft ...

About us We are a leading UK technology company delivering transformative, data-driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … performance, analyse data and user feedback, and use insights to drive continuous improvement and maximise product value. Who are we looking for? Youllhave proven experience defining product visions and roadmaps, working closely with stakeholders, and successfully delivering IT solutions in an Agile environment. Yourecomfortable making data-driven decisions, prioritising ...

Agile development practices and continuous improvement initiatives. Conduct code reviews and champion engineering best practices. Collaborate with cross-functional teams to deliver innovative customer experiences. Support deployment and installation activities where required. About You Proven experience as a Full Stack Developer or Software Engineer. Strong experience building … communication skills. Enjoy mentoring others and sharing technical knowledge. A continuous improvement mindset with a willingness to challenge and innovate. Nice to Have Experience working with connected devices, sensors, hardware, or IoT technologies. Exposure to gaming, immersive technology, real-time applications, or interactive experiences. Knowledge of networking, computer vision ...

About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … welooking for Were looking for a strategic, influential product leader with a strong track record of delivering business impact through product-led approaches. Youllbringsignificant experience leading complex product domains or value streams, with the ability to operate confidently at a senior level, shaping strategy while staying close enough ...

About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … involve? Asa Product Manager, youll own and drive a key product set within a defined value stream, shaping strategy, setting priorities, and delivering real customer and business outcomes. Working closely with your Senior Product Manager,youllcreate and evolve a clear product roadmap, balancing short-term delivery with long-term ...