6 of 6 Remote Customer Experience Jobs in Hampshire

the labour market and becoming the worlds leading job platform. The job at a glance Join our team and youll be responsible for maintaining and optimising Gainsight, ensuring robust customer lifecycle management … and identifying risks and opportunities within the platform through new technology advancements.Working in theCommercial Enablementdepartment, you will combine Gainsight administration, analytics, process design, and operational excellence to support our CX leadership team and CSMs in delivering consistent, scalable, and insight-driven customer experiences.You will play a vital role as we reimagine the labour market to make it work for … any of our UK offices - London, Portsmouth, Manchester or Glasgow. Your responsibilities: Provide first and second line support for Gainsight, maintaining all aspects of platform administration Ensuring that our Customer Success Managershave the tools, processes, insights, and training needed to deliver an exceptional customer experience at scale Build automated customer programs (onboarding, training, renewals, etc.) Assist More ❯

UK. The business is embarking on a large-scale digital and data transformation integrating multiple systems, unlocking value from rich data assets, and launching new technology products to improve customer experience and drive commercial growth. The incoming Chief Technology Officer will play a pivotal role in defining and delivering this roadmap leading a talented, multi-disciplinary team across … software, data, and product to modernise internal systems, scale digital capability, and develop customer-facing platforms and services. The Opportunity Lead a company-wide technology transformation and integration programme. Define the digital strategy and architecture for the next 3–5 years. Build and scale a high-performing technology team Oversee the delivery of internal and customer-facing software … the CEO and Board to shape strategy, influence investment decisions, and deliver measurable business value. Partner with non-technical stakeholders to ensure every initiative has clear commercial ROI and customer benefit. About You We’re looking for a pragmatic and commercially astute CTO who can balance strategy, delivery, and leadership. You’ll bring: Proven experience leading digital transformation More ❯

UK. The business is embarking on a large-scale digital and data transformation integrating multiple systems, unlocking value from rich data assets, and launching new technology products to improve customer experience and drive commercial growth. The incoming Chief Technology Officer will play a pivotal role in defining and delivering this roadmap leading a talented, multi-disciplinary team across … software, data, and product to modernise internal systems, scale digital capability, and develop customer-facing platforms and services. The Opportunity Lead a company-wide technology transformation and integration programme. Define the digital strategy and architecture for the next 3-5 years. Build and scale a high-performing technology team Oversee the delivery of internal and customer-facing software … the CEO and Board to shape strategy, influence investment decisions, and deliver measurable business value. Partner with non-technical stakeholders to ensure every initiative has clear commercial ROI and customer benefit. About You We're looking for a pragmatic and commercially astute CTO who can balance strategy, delivery, and leadership. You'll bring: Proven experience leading digital transformation More ❯

excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine Network Participant interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership … products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about More ❯

Internship Programme Our Internship Programme is designed for students like you - curious, driven, and ready to explore the world of technology. Over 12 months you'll gain hands-on experience, lead on real projects, make a genuine impact on our organisation and build skills that will set you apart after graduation. Check out some of our intern blogs via … go-to-market approach stay innovative, competitive, and industry-leading. The departments in our Commercial area include Marketing, Vendor Alliances, Cloud Alliances, Multinational, Digital Strategy, Data Strategy, Sustainability and Customer Experience. Our past interns have worked in roles including Customer Experience Intern, Data Visualisation Intern, Data Management Analyst Intern, Marketing Intern and Commercial Operations Intern. As an … days in the office, 2 days working from home) Flexible working hours flexing the times you start and finish Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. How does our internship More ❯

IT SUPPORT AND KNOWLEDGE BASE SPECIALIST FULLY REMOTE SALARY - COMPETITIVE Our client is an innovative IT company, focused on enhancing their software solutions and customer experience. Role Overview: They are seeking a motivated individual with a background in IT or accountancy to support their chat bot and knowledge base development. The role involves researching user feedback, improving software, and … or a related field (not essential) Familiarity with Java and other programming languages is a plus. Strong analytical and research skills. Excellent communication and problem-solving abilities. Preferred Skills: Experience with AI and chat bot technologies. Knowledge of software development life cycle. What We Offer: A dynamic and supportive work environment. Opportunities for professional growth and development. Competitive salary More ❯