1 of 1 Remote Dynamics 365 Analyst Jobs in Hampshire

Job Description We're looking for a proactive Dynamics 365 Support Analyst to join a well-established IT and Dynamics service provider. The role involves supporting a variety of client environments across cloud and on-prem setups, providing prompt issue resolution and system enhancements. You'll work closely with customers and … internal teams, helping to customise and develop Dynamics 365 solutions, while also contributing to project delivery. This role offers exposure to the full Microsoft stack and is ideal for someone with experience supporting or customising internal CRM systems who is looking to advance into consultancy or technical development. Roles and Responsibilities Handle incoming support tickets and … service requests through Dynamics 365 Investigate and troubleshoot issues via phone, email, or occasional onsite visits Customise and configure D365 environments - including fields, forms, workflows, and permissions Manage service requests in line with SLAs, escalating where necessary Assist with customer onboarding and D365 implementations Participate in project work and system improvements Identify opportunities for service or More ❯