Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Dynamics 365 CRM Product Manager Office Location: Basingstoke - Hybrid Working Salary: £70,000 We are seeking a capable and business-savvy Dynamics 365 CRM Product Manager to lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership … responsibilities with deep platform expertiseincluding hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the … primary owner of the Dynamics 365 CRM product roadmap, prioritising features and enhancements in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRMMore ❯
Managed Services, Business Continuity solutions, and End-User Device-as-a-Service offerings to drive long-term partnerships and business growth. Ideally, you will be competent using MicrosoftDynamicsCRM and will have experience within the I.T. Solution/Services sector. The candidate will be exposed to every element of the sales cycle, including … nurture leads and opportunities using effective and persuasive communication Active involvement in company marketing and business generation initiatives Maintain accurate records of all sales/prospecting activities using DynamicsCRM Deliver lead and opportunity updates via CRM during Monday sales meeting Sell consultatively and make recommendations to prospects and clients Identify and … organisational skills Desirable Selling Public, Private, & Hybrid Cloud solutions Selling Business Continuity Solutions Selling Device as a Service Familiarity of sales tools, such as Tussell, Linkedin, and MicrosoftDynamicsCRM Experience in managing long and complex sales cycles More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Senior MicrosoftDynamics 365 CRM Developer Office Location: Basingstoke - Hybrid Working Salary: £75,000 We are looking for an experienced Senior Dynamics 365 CRM Developer to join our Group Transformation function, playing a key role in delivering and supporting enterprise-scale Microsoft business solutions. This is a strategic … the intersection of development leadership and hands-on technical contribution. Key Responsibilities: Technical Delivery & Solution Design Take a lead role in the development and support of MicrosoftDynamics 365 CE and Power Platform solutions, ensuring best practices are followed throughout the software lifecycle. Work closely with business and technical teams to analyse requirements, define architecture, and implement … quality. Act as a bridge between transformation squads, internal platform teams, and business stakeholders. Contribute to internal consulting activities, guiding teams on how to make the most of Dynamics 365 and Power Platform capabilities. Platform Governance & Support Play a critical role in the governance of the CRM and Power Platform estate, aligning with compliance, security More ❯
you passionate about unlocking the power of customer data? We're looking for a talented Lead Data Engineer to spearhead the design, development, and optimisation of our critical CRM and customer data transformation. You'll play a pivotal role in building the data foundations for advanced analytics, personalised customer experiences, and effective marketing activation. As a senior … best practices within our data environment. What You'll Do: Design & Build: Architect, build, test, and deploy robust, scalable, and reliable data pipelines, focusing on ingesting and transforming CRM and customer data from various sources. Lead & Innovate: Take technical ownership of customer data integration solutions within our data platform (AWS/SQL Server). Drive improvements and …/ETL patterns, and data modelling techniques. CRM/Customer Data Focus: Experience working directly with data from CRM systems (e.g., Salesforce, Dynamics 365, Hubspot) and understanding customer data structures. Leadership Potential: Experience leading projects or mentoring junior engineers. Collaboration & Communication: Excellent communication skills, with the ability to articulate technical concepts to More ❯
Basingstoke, Hampshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description We're looking for a proactive Dynamics 365 Support Analyst to join a well-established IT and Dynamics service provider. The role involves supporting a variety of client environments across cloud and on-prem setups, providing prompt issue resolution and system enhancements. You'll work closely with customers and internal teams, helping to customise … and develop Dynamics 365 solutions, while also contributing to project delivery. This role offers exposure to the full Microsoft stack and is ideal for someone with experience supporting or customising internal CRM systems who is looking to advance into consultancy or technical development. Roles and Responsibilities Handle incoming support tickets and service requests through … Dynamics 365 Investigate and troubleshoot issues via phone, email, or occasional onsite visits Customise and configure D365 environments - including fields, forms, workflows, and permissions Manage service requests in line with SLAs, escalating where necessary Assist with customer onboarding and D365 implementations Participate in project work and system improvements Identify opportunities for service or solution enhancements Maintain clear communication More ❯