1 to 25 of 27 Remote/Hybrid ITIL Jobs in Hampshire

BSIN integrations, and website support would bean advantage. Strong leadership skills with the ability to coach and develop teams and individuals Expertise in ITIL 4 processes Incident, Problem, Change & Release Management Excellent communication and stakeholder management skills Ability to manage complexissues,balance multiple prioritiesandwork effectivelyunder pressure. Experience of driving service … client. Skills required for this role: Agile Principles, Agile Principles, Analytical Thinking, Azure Devops, Coaching, Communication, Finance, Functional Requirements, Information Technology Infrastructure Library (ITIL), ITIL Management, ITIL Practices, ITIL Processes, Mentoring Colleagues, Microsoft Azure DevOps Artifacts, Microsoft Azure DevOps Boards, Negotiation, Problem Solving, Procurement, Risk Management, Secure Software Development Lifecycle ...

similar. Experience with SaaS, cloud-based platforms, AI-enabled products, or enterprise technology solutions. Understanding of data analytics and experimentation techniques. Familiarity with ITIL, DevOps, and Service Management practices. Ability to hold a minimum of UK Security Clearance (SC) What’s In It For You? A high-performance company culture ...

Sentinel. SIEM, endpoint detection and response, secure web gateways, email security or privileged access technologies. Security audits, NIS compliance, assurance reviews or accreditation programmes. ITIL or working within an IT service management framework. Relevant certifications such as CompTIA Security+, CISSP, SSCP, CCNA Security or Microsoft and Palo Alto Networks security ...

technical documentation and explain technical concepts to non-technical stakeholders Experience working in an operational environment with service improvement, incident/problem management and ITIL-style processes Desirable experience Azure Virtual Desktop PKI/certificate services Exchange on‐premise to Exchange Online/hybrid Exchange Azure landing zones Azure Policy ...

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...

with containerised workloads (Docker, Kubernetes and Rancher) Knowledge of administration and operation of military command information systems, tactical radio devices and radio networks, and ITIL (desirable) Knowledge and experience of network management Experience of software fault‐finding and debugging As a Systematic employee in our UK office, you must have ...

What you'll bring Experience in IT Service Management, Service Transition, Service Design or Service Introduction within a complex technology environment. Good understanding of ITIL practices and how they support the service lifecycle. Experience working across agile, waterfall and hybrid delivery approaches. Strong stakeholder management, influencing and communication skills, with ...

activity. What you'll bring Experience in IT Service Management, Service Transition, Service Design or Service Introduction within a complex technology environment.Good understanding of ITIL practices and how they support the service lifecycle.Experience working across agile, waterfall and hybrid delivery approaches.Strong stakeholder management, influencing and communication skills, with the ability ...

major incidents. Solid understanding of IT support environments, ideally with previous hands‐on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...

ordination and planning of actions and resources Bachelor’s degree in Information Systems, Computer Science, Finance, or a related discipline is preferred Certifications in ITIL, data analytics, or automation tools desirable Personal Attributes Analytical thinker with excellent attention to detail and structured problem‐solving ability Strong internal and external communication ...

supplier governance framework . Experience with tendering, supplier selection and ongoing performance management. DV Clearance . Relevant professional qualifications/certifications such as CIPS, ITIL or PMP . Security Clearance Active SC Clearance is mandatory. DV Clearance is highly desirable due to the sensitive nature of the programmes and onsite ...

with company processes. Required Skills & Qualifications: Previous experience in an IT support role Knowledge of Windows 11 and Office 365 basics Basic understanding of ITIL principles and Active Directory, Azure Sync basic checks. Clear and professional communication skills. Ability to empathize with users, manage time effectively, and troubleshoot basic technical ...

communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

with M365 security tooling including Intune, Defender, Entra, Purview, and Copilot for Security Familiarity with ISO27001, CyberEssentials, and CyberEssentials+, combined with an understanding of ITIL disciplines such as incident, problem, and change management Benefits 25 days holiday Pension Flexible working/working from home Amazing opportunities for training and progression ...

continued alignment with existing processes. This role is subject to a standard DBS check. About You: You will have experience and knowledge of utilising ITIL best practice. You will have strong interpersonal abilities, with confidence to build and maintain effective working relationships with stakeholders at all levels. You are highly ...

equivalent. Creation and management of Capability and Technology roadmaps. Stakeholder Management, including workshop facilitation. Understanding and use of Service Management practices such as ITIL or eTOM. Either hold professional registration with a relevant professional organisation, or willingness to work towards registration. What we offer We offer a combination of mentoring ...

projects as a Solution Architect, on time and within budget Certified ServiceNow System Administrator Certified Implementation Specialist in at least one ServiceNow product suite ITIL Foundation certification (v3 or v4) Strong hands-on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions ...

transition of project deliverables into live service. This role is subject to a standard DBS check. About You: You will hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification, and have experience in some technologies such as desktop refresh projects, server replacements, network or cloud infrastructure deployments. You will have ...

customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. Your Role and Responsibilities Demonstrable experience of Windows Server based infrastructure at an enterprise level Demonstrable experience … analysis and deployment Excellent communications and organisational skills as well as the ability to work independently as well as in a team Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Understanding ...

Up to 65000.00 per annum + pensionSouthampton, Hampshire Permanent If you enjoy getting hands-on with cyber security, investigating threats and improving the protection of complex IT environments, this could be an opportunity worth exploring.Cyber ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of ...

leaders and successfully managing performance, and challenging situations. Understanding of end-to-end service delivery, including Service Desk, technical operations, infrastructure/platform teams, ITIL practices, service transition and continual service improvement. Strong strategic thinking and communication skills, with the ability to define a service vision and communicate strategy clearly … with operational teams, customers, peers and senior leadership. A recognised Service Management qualification, ideally ITIL 4 Managing Professional or equivalent senior ITIL v3 experience, together with a strong understanding of modern Service Management practices. Experience working within secure or highly regulated environments, with a good understanding of cyber security ...

improvement. EDUCATION AND EXPERIENCE Essential Minimum 5+ years’ experience in Service Management, Service Delivery or a client-facing IT operations role. Good understanding of ITIL Service Management principles and frameworks. Demonstrated ability to manage SLAs, KPIs, and service governance in a complex environment. Strong stakeholder management and communication skills … levels. Familiarity with MSP or outsourced service delivery environments. Desirable ITIL v4 Foundation certification (or equivalent). Commercial awareness, with experience working alongside account or commercial management functions. KEY JOB ELEMENTS Service Level Management & Contractual Obligations Actively monitor SLAs and KPIs on an ongoing basis to ensure contractual compliance Engage ...

doing: Supporting and managing core IT infrastructure , including networks, servers, storage and operating systems. Managing incidents, problems, requests and changes in a structured, ITIL‐aligned environment. Investigating and resolving technical issues and contributing to root‐cause analysis. Monitoring live services to ensure consistent performance against agreed service levels. Contributing … infrastructure support, system administration or a similar technical operations role. Strong troubleshooting and analytical skills with the ability to resolve complex issues. Awareness of ITIL‐based service management processes. Experience supporting technology in structured, process‐driven environments. Ability to work independently and collaboratively as part of a wider technical team. ...

Service Delivery Manager for a 12-month contract based in Portsmouth. This role ensures efficient delivery and improvement of NDH(D) services according to ITIL standards. The successful applicant will manage service performance, engage with stakeholders, and lead continuous improvement efforts within a hybrid work setting, making it essential … have a solid understanding of ITIL processes. #J-18808-Ljbffr ...