14 of 14 Remote ITIL Jobs in Hampshire

in ICT systems, including SQL Server or equivalent database management, report writing tools, and spreadsheets. Degree-level qualification or equivalent in ICT or a related field. Broad understanding of ITIL principles, particularly Incident, Problem, and Change Management. Proven track record of meeting SLAs and delivering projects on time. Experience implementing and supporting enterprise applications, including system upgrades and functional enhancements. More ❯

someone with excellent organisation, communication and leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting and analysing data to see More ❯

delivery models is beneficial. Qualifications & Certifications Bachelors or Masters degree in Information Systems, Engineering, or Business. SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred. TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure), SAP RISE are an advantage. Why DXC Technology? At DXC, we believe in empowering our people to drive change. Our investment in People More ❯

approach Knowledge of Windows OS, Microsoft Office, O365 Administration, and telephone systems (Five9 & Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Engineer, you'll More ❯

of the problem, not the symptom Flexible and collaborative - happy to help where needed, not stuck in silos Nice to Have Azure or AWS certification PowerShell scripting Linux experience ITIL awareness Experience in logistics or warehousing environments Why This Role Stands Out Growth : This is a company on the up - with major plans to expand across Europe Innovation : Significant investment More ❯

Experience with Azure A basic understanding of networking including DNS, VLANs and connectivity issues To be customer focused with a desire to provide excellent customer services An understanding of ITIL is beneficial Any computing certifications would be beneficial Whats in it for you: Hybrid working (2 days a week remote) Private Healthcare Special Leave for birthdays and Christmas Casual Fridays More ❯

managed and mitigation plans are in place. Transition project deliverable into live service. Skills and Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent More ❯

managed and mitigation plans are in place. Transition project deliverable into live service. Skills and Experience To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent More ❯

across range of programmes and contexts. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to More ❯

and will play a key role in the transformation programme. You will work closely with the infrastructure team and some 3rd parties to drive proactive monitoring, incident prevention and ITIL aligned Change Management. The team maintain operation availability and ensure database governance. You will be responsible for BAU tasks such as patching, updates, back-ups and performance monitoring tuning but More ❯

when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Preferred Skills Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases Experience working with Bespoke software You Should Apply If :- You care deeply about applying technology More ❯

International exposure - supported a growth agenda round International Markets. TOGAF, Zachman - or similar Framework experience. Certified in any of the following - TOGAF/AWS/Azure/CISSP/ITIL/COBIT. Ability to deliver well thought through quality plans - then deliver them effectively. Proactive Approach - must have a ‘Can Do’ attitude. Ability to navigate a complex environment & effectively manage More ❯

stability of our external facing IT services. This pivotal role ensures that our external facing IT operations are resilient, cost-effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with Technical Operations, Change Management … integrity. You will have 7 plus years of proven experience in IT service delivery leadership. Education: Bachelor's degree in Information Technology, Computer Science, or a related field Certifications: ITIL Foundation Certification is required (minimum requirement); additional ITIL Intermediate or Expert-level certifications are preferred. Experience managing teams and third-party suppliers. Deep understanding of SLA, availability, and capacity principles … Strong analytical and decision-making skills Familiarity with monitoring and reporting tools Advantageous but not essential Experience in health tech or critical service delivery Additional ITIL certification in Monitoring, Capacity Planning or Service Management Tools Knowledge of high-availability and disaster recovery design Working knowledge of cloud performance and scaling principles READY TO APPLY If you are interested in this More ❯

timely investigation, resolution and communications to stakeholders Driving structured post-incident reviews, root cause analysis and tracking actions to completion Managing and chairing Change Advisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured, and changes communicated effectively Maintaining an accurate change schedule and updating the CMDB to reflect the live environment Identifying and … wider IT operations and cross-functional training to strengthen incident/change readiness What you'll bring Strong experience managing major incidents and driving change processes in line with ITIL best practice Proven ability to lead response teams in high-pressure environments Excellent stakeholder communication skills, including crisis comms to senior leadership and customers Experience running Change Advisory Boards and More ❯