12 of 12 Remote/Hybrid ITIL Jobs in Hampshire

technical concepts clearly, and takes pride in helping others develop their digital capability. Experience with Microsoft technologies, networking fundamentals, and incident management is essential; ITIL or Microsoft certifications are desirable but not required. What youll be doing; Delivering high-quality 1st and 2nd line IT support (with some 3rd line ...

setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting ...

setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting ...

Knowledge of security concepts (CIA/MITRE ATT&CK Framework/Vulnerabilities). Knowledge of cybersecurity fundamentals (CIA triad, threat vectors). Knowledge of ITIL disciplines such as Incident, Problem and Change Management. CompTIA Security+/CySA+ or similar. Vendor Certifications - Cisco, Nozomi, Fortinet. Knowledge of scripting - Python, Powershell, Perl ...

firewalls) Experience working in a BAU/operational support environment Desirable: Fortinet firewall experience Exposure to infrastructure security best practices Experience working within structured ITIL environments This position requires regular onsite presence in Portsmouth, with the possibility of hybrid working once established in the role. If you are interested ...

Description and Person Specification document attached. Person Specification Qualifications Essential Degree level or equivalent knowledge and skills Evidence of continuing professional development Desirable ITIL Practioner Qualification Microsoft Certification PRINCE2 Certification Relevant IT Vendor Certification Experience Essential Extensive IT experience gained within an enterprise environment Evidence of depth and breadth ...

time, aligned to regional business hours ABOUT THE QUALIFICATIONS: 6+ years of experience as a Business Analyst supporting ITSM initiatives Strong functional knowledge of ITIL-based ITSM processes Hands-on experience working with ServiceNow Strong analytical, documentation, and communication skills AI DISCLOSURE: We may use artificial intelligence (AI) or other ...

disciplinary teams (that could span architecture, engineering, suppliers and operations), demonstrating the ability to coach and develop members of the team. Excellent appreciation of ITIL methodologies and standards; ideally accredited to Foundation and Practitioner standards. ...

regulated financial services Confident stakeholder communicator Experience leading small teams Nice to have: Python, Power BI/DAX, Azure DevOps, legacy SQL platforms, ITIL or Microsoft certifications. ...

tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining ...

Are you an experienced Cloud Analyst looking for a role in an exciting new function? We are on the lookout for a skilled cloud professional with experience working on Microsoft Azure and Oracle Cloud to ...

Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing …/KPIs. Solid technical understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder-management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical ...