2 of 2 ITIL Foundation Certificate Jobs in Hampshire

best practices and a strong customer service focus. Log, manage, and resolve incidents and service requests accurately within the ITSM system, taking ownership through ITIL processes to ensure SLA, quality, and performance targets are met. Support IT operations, including user onboarding/offboarding, device setup, access management, asset tracking …/Wi Fi), mobile device management, and security tools such as anti virus solutions. An understanding of IT Service Management principles is important, with ITIL Foundation certification (or a willingness to complete it) required. A degree or equivalent in an IT related subject is desirable but not essential. ...

provide a combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues … Qualifications Essential Degree level qualification or equivalent in IT or related field. Specialist IT qualification covering database and software engineering (e.g., Microsoft certification) . ITIL Foundation Certificate. Evidence of continuing professional development. Desirable Certified Scrum Product Owner (CSPO) or equivalent. ISEB Testing Certification. PRINCE2 Foundation/Practitioner. ...