17 of 17 ITIL Foundation Certificate Jobs in the South East

OS and server infrastructure Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Experience with Hyper-V and CoLo environments Professional Attributes: Experience in a 3rd line technical infrastructure support or project role Excellent problem-solving … Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Endpoint Administrator Associate (MD-102) Additional/Desirable Certifications: Power Platform Fundamentals (PL-900) ITIL Foundation Certificate in IT Service Management Cisco Certified Network Associate (CCNA) or CCENT What We Offer: 33 days holiday (inclusive of bank More ❯

VMware products. Scripting and automation experience (PowerShell). Experience in enterprise server infrastructure management. Experience operating in politically sensitive environments. Professional development activities. PRINCE2 Foundation, ITIL Foundation certifications. Experience managing cloud compute platforms (IaaS, PaaS, SaaS). Disclosure and Barring Service Check This post is subject to More ❯

Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITIL Foundation Certificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including More ❯

in software and hardware deployment projects Excellent communication and interpersonal skills. Qualifications: Bachelor’s degree in computer science, Information Technology or a related field ITIL Foundation Certificate is desirable VMware Certified Professional (VCP) is desirable Why Trooli: At Trooli, we are passionate about innovation and excellence. We More ❯

Document issues and resolutions clearly in tickets. Support a range of technologies and escalate issues appropriately. Proactively report trends and common issues for further ITIL processes. Complete Service Requests following SOPs within SLA. Requirements Experience in a Technical Service Desk within an ITIL environment. Technical skills including Microsoft … Office365, Teams, SharePoint, Azure, Exchange, InTune, VPN (Fortinet preferred), ITSM systems (ServiceNow preferred), and familiarity with telephony systems. ITIL Foundation certification (V4 preferred). Excellent communication, organizational, and interpersonal skills. Ability to troubleshoot, resolve incidents, and manage time effectively. Additional Information Laing O'Rourke is an international engineering More ❯

Windows deployment, administration and troubleshooting. Support and troubleshooting of desktop/laptop hardware and peripheral devices (inc. printers). Experience of working in an ITIL based environment. Experience of ITSM/Service Desk Tools. Experience with image and software deployment tool. Knowledge of LAN fundamentals. Working knowledge of Active … Evidence of ongoing personal development. GCSE in English and Mathematics at grade A to C or equivalent. Higher/further/vocational education qualification ITIL Foundation Certificate. Experience Previous experience of working in a Service Desk/Helpdesk environment providing support to staff. Previous experience of working in … a public sector environment. Evidence of working to ITIL principles. SKILLS, ABILITIES & KNOWLEDGE Excellent written communication skills using clear and unambiguous language. Ability to document work accurately. SKILLS, ABILITIES & KNOWLEDGE Knowledge of Health and Safety Principles. Good understanding of desktop, server and network systems and how they interlink and More ❯

in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and More ❯

/SSIS a plus. SaaS application support. Calm under pressure and always professional in approach Comfortable with Microsoft 365 and standard service desk tools ITIL Foundation certification and a degree (2:2 or above) in a relevant field Why Join Us? Be part of a collaborative, forward-thinking More ❯

Want to come and be a part of it? What will you be doing? You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate … recommend changes to enhance overall efficiency and effectiveness. You will be responsible for delivering training and support to NOC staff on the newly documented ITIL-compliant processes. You will also maintain version control for all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet … ITIL standards and best practices, supporting consistent and effective service delivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within a NOC or similar environment. You will demonstrate strong understanding of ITIL standards and More ❯

Ability to Improvise and being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer More ❯

trials is a plus. Ability to work with third-party vendors, meeting centers and remote venues. A+ and/or Microsoft certification are desirable. ITIL Foundation certification is desirable. Strong verbal and written communication skills. Must be able to demonstrate strong interpersonal and customer service skills and will More ❯

and maintain service quality under pressure. Desirable Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability environments. ITIL Foundation certification or equivalent. Apple experience would be advantageous. What can we offer you? Through our one of a kind training programme, the More ❯

skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To More ❯

platform tidy, our documentation sharp, and our stakeholders smiling. Train and mentor teams in new processes. Staying up to date with the latest in ITIL, service management, and CSI wizardry. What we're looking for Level 4/5 qualification or equivalent experience. Relevant ICT industry-recognised qualification to … advanced level or equivalent experience. ITIL Foundation certification (bonus points for Practitioner or CSI). Strong understanding of process improvement methodologies such as Lean, Six Sigma, etc. Ability to work cross-functionally and influence without authority. Experience of providing regular reports and presentations on the status of improvement … service techniques for ensuring that full account is taken of customers' real and statedneeds in the delivery of IT services. Detailed understanding of the ITIL Framework and meeting Service Level targets. Working with management to integrate continuous improvement strategies into the organisation's goals and objectives Demonstrated expertise in More ❯

an effective and reliable application. Key tasks of the Application Service Owner Ensure effective operation of incident, request and problem management processes based on ITIL best practice Collaborate with internal IT functions and external vendors, in delivering application management Service performance reporting to understand the effectiveness and performance of … detailed high-quality document Essential experience of the Application Service Owner Relevant commercial service delivery/application management experience Relevant commercial business application ownership ITIL Foundation certified (Incident, Request, Problem and Change) An understanding of business applications and the processes An understanding of the Software Development Lifecycle Ability More ❯

IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITIL Foundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped More ❯

ensure issue-free meetings. In order to be successful in this role you will: Have training in the computing field or equivalent. Have an ITIL Foundation certification (desirable). Have some knowledge/awareness of cyber security issues. Have strong hardware knowledge including connectivity related issues. Have some More ❯