5 of 5 Remote/Hybrid ITSM Jobs in Hampshire

incident and problem management, service delivery, and performance metrics such as SLAs and KPIs. Experience managing hybrid support teams and familiarity with IT service management frameworks like ITIL. Technical expertise in troubleshooting, diagnostics, and administration across Windows and Linux environments. Proficient in using ticketing systems such as ServiceNow or JIRA. ...

residency Must already hold SC clearance and be eligible for NPPV3 Strong technical troubleshooting capability across hardware and software Experience working within IT service management or operational support functions Willingness to work 12 hour rotating shifts, including nights Reliable, professional, and comfortable operating in a controlled environment This ...

security incident managementExperience in monitoring and responding to cyber threats in live environmentsSolid understanding of networking, cloud technologies, and threat intelligenceComfortable working within ITSM processes and secure operating models Desirable experience Experience supporting defence, national security, or similarly regulated environmentsExposure to identity and access management and access control modelsExperience contributing ...

Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services … influence technical design from a service operations perspective. Programme Manager & Scrum Master: to align service readiness with delivery milestones. Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. Requirements ...

rates, and repeat business with engaged clients and contractors. Why ServiceNow One of the most in-demand enterprise platforms worldwide Consistent contract demand across ITSM, ITOM, CSM, HRSD, IRM and beyond High contractor retention and extension rates Clients invest long-term, not project-to-project Clear specialisms that allow ...