26 to 29 of 29 JIRA Jobs in Hampshire

troubleshooting Mobile Devices - Basic Networking knowledge - TCP/I, DNS, LAN/WAN, Routers, Switches - Patching Solutions - Automox/WSUS - Helpdesk packages such as Jira/ServiceNow - M365/Azure/EntraID - Telephony Systems As above, the role does require travel to the Basingstoke site 3 days per week ...

issues, collaborating on infrastructure management, and setting up monitoring for full coverage. Hands-on expertise is required, especially with major DevTools like GitHub, Jenkins, Jira, and Artifactory. We seek a Software Engineer + SRE hybrid engineer. The ideal candidate deeply understands at least one major DevTool, quickly resolves tool … infrastructure while improving developer productivity. Key Responsibilities: DevTools Support You will be the primary point of contact for developers using tools like GitHub, Jenkins, Jira, or Artifactory. Troubleshoot and resolve tool-related issues promptly to minimize developer downtime. Maintain and optimize CI-CD pipelines and integrations for reliability ...

responsibilities Act as the first point of contact for users, providing high-quality customer support. Log, prioritise and categorise incidents and requests using Jira Service Management. Perform initial investigation and diagnosis, resolving issues where possible. Escalate incidents to resolver groups following defined workflows. Maintain accurate and clear records … using the knowledge base. Essential Experience in a Service Desk Analyst position. Working knowledge of ITIL processes (Incident, Request, Service Desk). Experience with Jira Service Management or similar ITSM tooling. Experience using Confluence Excellent communication and customer-service skills. Strong problem-solving and triage ability in line with ...

share workarounds or key steps via our Help and Support Centre and with wider customer-facing teams Use software such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bugfender, as well as Microsoft suite of products You have: Proven experience in a customer-facing role with regular telephone-based … Experience or interest in the Care industry An inclination to keep up with developments in technology and social care Experience using Salesforce, Intercom and Jira An ambition to continuously grow and develop Why join everyLIFE? Be part of a team that is transforming the UK care industry . ...