2nd Line Technical Analyst
- Location
- Southampton, England, United Kingdom
relevant software applications Excellent customer facing, communication, interpersonal and presentation skills Strong analytical, logical and troubleshooting skills Proficient in the use and support of: Microsoft Office 365 including add-ons Microsoft Windows client and server Microsoft Exchange Active Directory and Entra ID Anti-virus … spam Desired Experience: Experience in the legal environment and legal applications - Document Management Systems, Finance Systems, Time Recording, Case Management and Digital Dictation etc Microsoft SCCM and Intune Collaboration tools (Microsoft Teams and Zoom) Mitel telephony iPhones and Mobile Device Management Managed Print solutions Web filtering ITIL foundation ...