Operations Centre Analyst
- Hiring Organisation
- Gold Group
- Location
- Havant, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 18 - 20 Hourly
Title: Operations Centre Analyst Location: Portsmouth Key Responsibilities Work closely with team members to support daily operations and tasks. Help identify, prioritize, and respond to incidents and issues in a timely manner, following clear procedures. Use our service management tools to log and update incidents, ensuring information … system failures. Help with software configuration and deployment tasks. Occasionally support shift work and be flexible with shift coverage when needed. Assist the Senior Operations Engineer with various tasks, ensuring processes are followed and incidents are handled effectively. Work on improving service quality by reviewing incidents and making suggestions ...