Senior Engineer Contact Centre
Portsmouth, Hampshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Computappoint
engineering At least 2years of work experience in a contact centre environment Extensively Hands-on with NICE CXone, Genesys, Avaya, or Cisco platforms Strong understanding of telephony, including SIP, PSTN, SBCs, and IP telephony Experience with API integration with CRMs (Salesforce, Dynamics) and enterprise systems Excellent stakeholder management across technical and business teams Certifications - Contact centre platform certifications preferred (NICE More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum
Posted: