2 of 2 Remote Remedy ITSM Jobs in Hampshire

IT Configuration Manager

Hiring Organisation
Leidos Innovations UK Limited
Location
Aldershot, Hampshire, South East, United Kingdom
Employment Type
Permanent
Management: Define and maintain the structure and classification of Configuration Items (CIs) across all environments. Configure and optimise CMDB tooling (e.g., ServiceNow, BMC Remedy) to ensure accurate data integrity and relationships between CIs. Implement automated discovery and reconciliation processes to keep the CMDB current and reliable. Governance

Service Architect

Hiring Organisation
Leidos Innovations UK Limited
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services … influence technical design from a service operations perspective. Programme Manager & Scrum Master: to align service readiness with delivery milestones. Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood.