14 of 14 Remote/Hybrid Service Delivery Jobs in Hampshire

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input … activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will ...

Winchester City Council has been recognised by the Local Government Association (LGA) as a "well-respected and high-performing" authority, noted for its strong service delivery, prudent financial management, and commitment to engaging residents in decision-making. This is an organisation that doesn't settle for the status … with a strong emphasis on IT and digital services. You will: Shape and deliver the Council's IT and digital strategy within a shared-service environment Oversee the modernisation, integration, and optimisation of core business systems Ensure robust cyber security, data governance, and digital resilience Drive the adoption ...

Type: Full-time Hours: 35 hours per week, Monday to Friday, 9am - 5pm We are seeking a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you will shape and enforce service standards, collaborate across … enforce SLAs, and foster a culture of continuous improvement. Incident & Problem Management: Oversee resolution processes, escalate complex issues, maintain documentation, and implement escalation procedures. Service Delivery: Ensure SLAs and KPIs are met, apply best practices, analyse support trends, and uphold IT and security policies. Stakeholder Engagement: Communicate effectively ...

strategic leader with a passion for building and managing high-performing teams, delivering outstanding client outcomes, and driving continuous improvements in service delivery, this could be the next step in your career. Key Responsibilities • Lead and inspire the Consulting and Customer Support teams, fostering collaboration, innovation, and continuous … improvement. • Oversee the delivery of ERP consultancy projects, ensuring quality, timelines, and adherence to budget. • Streamline processes to enhance efficiency, service quality, and operational excellence. • Act as a trusted advisor and senior escalation point, strengthening long-term client relationships. • Align service delivery with commercial objectives ...

opened up several career opportunities for cybersecurity professionals. This role is working within the fast-paced, dynamic and varied Ops team delivering an excellent service to clients, and is ideally suited to a cyber-security professional looking for a fast-paced scale-up environment, where hard work is rewarded … Ideally you will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Technical Support, Service Delivery, Operations Engineer etc. This company values a strong academic history so is looking for a 2.1 or 1st class degree in Computer ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

Your new company: Winchester City Council has been described by The Local Government Association (LGA) as "well-respected and high-performing", praising its strong service delivery, prudent financial management, and commitment to engaging residents in decision-making. This means the council isn't just doing the basics … will lead a high-impact portfolio across IT, Digital, Finance, Revenues and Benefits. You will shape the IT and digital strategy in a shared service, prepare the Council for Local Government Reorganisation and drive customer-centric, cost-effective services built on insight, innovation, inspiration, investment and improvement.Collaboration will ...

evolving it capability in line with its strategy. Responsibilities will include: In this role, you will have end-to-end accountability for delivering complex service contracts, ensuring our clients achieve the outcomes that matter most. Oversee software engineering programmes and projects, ensuring alignment with client needs and business objectives. … Lead and own all aspects of service delivery, including contract performance and reporting. You will lead on shaping strategic client relationships and work within Heads of Capability across the group to manage the pipeline and enhance service offerings to meet market needs Reporting into the board ...

Security programme operating across hybrid locations. You will combine strong project management capability with analytical expertise to support accurate forecasting, resource alignment, reporting, and delivery of medium complexity IT infrastructure projects. About the Role - Project Manager Data Analyst As a Project Manager Data Analyst , you will manage … transformation projects through the full lifecycle, ensuring delivery to time, cost, and quality. You will analyse timesheet and forecast data, conduct three way comparisons, document team structures, identify discrepancies, and coordinate realignment with Service Delivery Managers. The role involves defining requirements, maintaining risk and issue logs, producing ...

complex infrastructure problems Understanding of Proofpoint and other security technologies Ability to manage multiple projects and priorities in a fast-paced environment Customer focused service delivery with a commitment to continuous improvement and stakeholder satisfaction Strong communication and interpersonal skills, with the ability to work effectively with diverse ...

market initiatives Creating and shaping tailored propositions for carriers, including dark fibre and other high-capacity connectivity solutions Collaborating cross-functionally across finance, operations, delivery, and partner teams to ensure successful customer onboarding and service delivery Ensuring all activities meet stringent regulatory, legal, and security obligations Candidate ...

contracts and terms with IT suppliers and vendors Ensuring compliance with industry standards and regulations Managing supplier relationships and performance to ensure high-quality service delivery Collaborating with internal stakeholders to understand and fulfil IT requirements Providing insights and recommendations to optimise IT spend and efficiency Job Requirements ...

Leveraging your deep IT market insight, you will act as a primary advisor to internal stakeholders, helping to shape the future of our digital service delivery. Details: Title: Category Manager Salary: £55,000-£66,000 DOE Contract: Permanent, full-time Location: Portsmouth, hybrid working Key responsibilities: Design and implement ...

relationships. Provide regular updates to the Technical and project leadership about every facet of Virtualisation Services delivery. Intensify any issues, which may impact the delivery of the Virtulisation Services components. What You'll bring: Vocational/Diploma/Associate Degree (technical field) or relevant VMware certification or relevant experience … BeCrypt Paradox. Experience of supporting Microsoft Windows Server services, such as Active Directory (AD), Active Directory Domain Services (AD DS) and Active Directory File Service (AD FS). Experience of Cisco-based network services. Experience of Micorosoft implementations of DNS and DHCP technologies. Knowledge of Network Attached Storage, block ...