6 of 6 Remote/Hybrid Service Delivery Jobs in Hampshire

Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well … established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible for the day to day operation of our business as usual support services, including allocating tasks, monitoring and maintaining contractual ...

Amour Recruitment is seeking experienced Service Delivery Manager who believes great service starts with great people? We’re looking for someone who can lead with empathy, bring structure to complexity, and continuously improve how managed IT services are delivered — for both customers and engineers for our fantastic … client based in Hampshire. This is a pivotal leadership role where you’ll own service performance, customer experience, and the development of their Service Desk and Specialist Engineering teams. You’ll create clarity, consistency, and confidence across service delivery, balancing operational excellence with a genuinely human ...

recruiting for a Service Desk Engineer to join a growing IT services team based in Waterlooville. This role sits at the heart of the service delivery function, providing first-line technical support and ensuring customers receive a structured, reliable and professional IT support experience. This … excellent opportunity for someone with 1-3 years' experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues. As Service Desk Engineer, you will act as a primary point of contact for IT incidents ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively ...

build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction In this role, you'll manage customer contracts, support Primary Care IT service delivery, and identify opportunities by creating Work Requests and Statements of Work with Technical Leads. Skills and Experience: Strong customer relationship and communication … skills. Experience with contract management. Strong organisational and planning skills. Proactive and solutions focused approach. Experience of working within a managed service provider. Experience in managing SLAs and KPIs to the required standards. Experience of inputting into quality management systems, including ISO9001:2015. This role is subject ...

build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction In this role, you'll manage customer contracts, support Primary Care IT service delivery, and identify opportunities by creating Work Requests and Statements of Work with Technical Leads. Skills and Experience: Strong customer relationship and communication … skills. Experience with contract management. Strong organisational and planning skills. Proactive and solutions focused approach. Experience of working within a managed service provider. Experience in managing SLAs and KPIs to the required standards. Experience of inputting into quality management systems, including ISO9001:2015. This role is subject ...