13 of 13 Remote/Hybrid Service Delivery Jobs in Hampshire

Your new company We are currently recruiting for a Service Desk Lead/Junior Service Manager on behalf of a growing organisation operating within the Defence sector. As the business continues to expand its customer base, a newly created opportunity has arisen to act as the bridge between … technical teams and end customers, ensuring the consistent delivery of high-quality IT services. This position is ideal for an experienced Service Desk Lead, Service Desk Supervisor or Service Desk Manager looking to take the next step into Service Management. The role offers genuine career ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

Floor, Clockwise, Mountbatten House, Grosvenor SquarePhone: 01202 048 614Email: amy.joyce@hays.comYour new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives.Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation’s technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned ...

16143Company: Sopra SteriaLocation: Farnborough, GBRJob Type: PermanentJob Level: Level 4Category: Network and InfrastructureIndustry: Professional ServicesPosted Date: 2026-08-20Are you an experienced Service Management leader who has successfully led large, complex services and teams within demanding, secure environments Sopra Steria’s Aerospace, Defence and Security business is looking … Senior Service Manager to take ownership of a large and growing service, providing leadership across a broad Service Management capability, and helping shape how the service develops over the coming years.The service is still evolving and going through significant transformation, giving you the opportunity ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery ...

network security controls to ensure secure, compliant and highly available infrastructure Monitoring network performance, capacity and availability, proactively identifying opportunities to improve reliability and service delivery Working closely with internet service providers, telecommunications partners and third-party suppliers to maintain service levels and deliver infrastructure enhancements … from analogue infrastructure to modern All IP networking solutions Producing and maintaining high-quality technical documentation, network diagrams and operational procedures Contributing to continuous service improvement initiatives while ensuring compliance with industry standards and data protection requirements What You Will Need to Apply: The ideal candidate for this role ...

organisation. Day-to-day, you'll be required to: Providing information assurance support for live services, operational systems, suppliers and data flows throughout the service lifecycle. Leading the development, maintenance and continuous improvement of information security management plans. Advising Information Owners, service delivery teams and business stakeholders … security controls, compliance obligations and risk management. Collaborating with IT operations, commercial teams and delivery partners to embed effective security practices across business operations. Ensuring alignment with contractual, legislative and customer security requirements, including recognised government and industry standards. This role is full time, 37.5 hours per week. This ...

operate effectively and deliver against business objectives. You'll be responsible for managing and maintaining data and information across a range of systems, supporting service delivery plans, coordinating administrative activities, and ensuring compliance with business processes. Working collaboratively with internal teams and external stakeholders, you'll ensure processes … followed accurately support operational performance and contribute to the successful delivery of business objectives. What you'll be doing Managing and maintaining data across a range of systems and platforms, ensuring accuracy, quality, GDPR compliance, and adherence to organisational standards Creating, updating, and maintaining records, work requests, and supporting ...

About the job. Are you experienced in network management and delivery? Do you have sound data and information management skills? Then National Highways have the role for you! We're looking for a Senior Network Planner (Occupancy) to join our South East team to provide leadership, subject matter expertise … guidance to assure the development, delivery and maintenance of Network Occupancy schedules. This role will be worked on a hybrid basis with a minimum of 2 days per week in either Maidstone or Basingstoke office. Lead effective planning of network occupancy schedules, abnormal load movements, and third party works ...

provides an excellent opportunity for an organised and detail-oriented individual, who enjoys working in a fast-paced environment and contributing to the efficient delivery of procurement services. The successful candidate will play a key role in maintaining procurement records, supporting supplier management, assisting with purchasing activities, and ensuring … stakeholders, have excellent organisational and planning skills, able to communicate at all levels and be comfortable positively challenging when there are issues evident on delivery to timelines. Our Procurement processes are going through some radical changes in line with new Procurement legislation and to ensure ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … communications skills, organisational skills and be independent and comfortable with autonomous working.Have the ability to tackle complex problems and incidents.Have experience in ITIL ICT service delivery on critical infrastructure.Have experience of working under pressure to meet deadlines while handling multiple priorities.Be experienced in patch management including analysis ...

Organisations across the globe depend on us to help secure and connect their digital infrastructures.In support of our continued growth, we are seeking a Service Operations Administrator to join our Service Business team. This is a varied and evolving role that combines operational administration, service renewals, logistics … coordination, asset management and supplier engagement. We are specifically seeking candidates with previous experience working within a cyber security, Managed Service Provider (MSP) or Managed Security Service Provider (MSSP) services environment.Working within a small and highly collaborative team, you will play a key role in ensuring operational processes ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting … developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear and serve ...