10 of 10 Remote Service Delivery Jobs in Hampshire

IT Service Delivery Manager Location – Chandlers Ford Established and trusted IT Managed Services company have an urgent requirement for an experienced and customer focused IT Engineer to join their team in a Service Delivery Management and operational capacity based at their beautifully refurbished head office located perfectly in Chandlers Ford. My client is an ISO accredited … providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. The Role My client is seeking a commercially minded and experienced IT Service Delivery professional to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. The ideal candidate will ideally have a background as an IT Support Engineer within First and Second Line IT Support but with a key focus on customer service and satisfaction, managing KPI’s and SLA’s and be experienced in Incident, Problem and Change Management and resolution. This individual will oversee and manage the service More ❯

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level: DV Leidos has more than 30 years experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our … delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. Were a passionate team … security, civil, and health markets. We support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role More ❯

Role: Service Desk Manager Location: Fully Remote (Southampton-Based MSP) Salary: £40,000 - £50,000 Leading MSP | Fully Remote | Lead & Develop a High-Performing Technical Team Were partnered with one of Southamptons most forward-thinking MSPs , recognised for delivering outstanding managed services, cloud, and infrastructure solutions across the UK. Theyre now hiring an experienced Service Desk Manager to … base. Youll be instrumental in shaping processes, mentoring staff, and driving technical performance in a company that truly values innovation, collaboration, and growth. Required Skills: Proven experience as a Service Desk Manager/Team Leader within an MSP environment (essential) Strong knowledge of MSP operations, service delivery, and escalation management Solid technical understanding of Microsoft 365, Azure … networking, and infrastructure Excellent leadership, coaching, and communication skills Ability to manage workloads, performance metrics, and client relationships remotely Strategic thinker confident implementing new ideas and improving service efficiency Exclusive Benefits: £40,000 - £50,000 Salary Fully Remote Role flexibility to work from anywhere in the UK Lead a high-performing technical team within a top-tier MSP Autonomy More ❯

support, and operational performance. If you’re a strategic leader with a passion for building and managing high-performing teams, delivering outstanding client outcomes, and driving continuous improvements in service delivery, this could be the next step in your career. Key Responsibilities • Lead and inspire the Consulting and Customer Support teams, fostering collaboration, innovation, and continuous improvement. • Oversee … the delivery of ERP consultancy projects, ensuring quality, timelines, and adherence to budget. • Streamline processes to enhance efficiency, service quality, and operational excellence. • Act as a trusted advisor and senior escalation point, strengthening long-term client relationships. • Align service delivery with commercial objectives to support business growth and profitability. • Collaborate with Sales, Project Management, and Support … s, utilisation, and revenue performance to drive continuous improvement. • Provide strategic leadership for Customer Support, ensuring consistent and exceptional client experiences. • Champion knowledge sharing and best practice across all delivery functions. About You • Proven leadership experience with consultancy or professional services, ideally in and ERP or technology environment. • Strong ERP expertise-preferably Sage X3 – with hands-on experience in More ❯

support, and operational performance. If you’re a strategic leader with a passion for building and managing high-performing teams, delivering outstanding client outcomes, and driving continuous improvements in service delivery, this could be the next step in your career. Key Responsibilities Lead and inspire the Consulting and Customer Support teams, fostering collaboration, innovation, and continuous improvement. Oversee … the delivery of ERP consultancy projects, ensuring quality, timelines, and adherence to budget. Streamline processes to enhance efficiency, service quality, and operational excellence. Act as a trusted advisor and senior escalation point, strengthening long-term client relationships. Align service delivery with commercial objectives to support business growth and profitability. Collaborate with Sales, Project Management, and Support … s, utilisation, and revenue performance to drive continuous improvement. Provide strategic leadership for Customer Support, ensuring consistent and exceptional client experiences. Champion knowledge sharing and best practice across all delivery functions. About You Proven leadership experience with consultancy or professional services, ideally in and ERP or technology environment. Strong ERP expertise-preferably Sage X3 – with hands-on experience in More ❯

Sirius Digitals continued growth and evolving it capability in line with its strategy. Responsibilities will include: • In this role, you will have end-to-end accountability for delivering complex service contracts, ensuring our clients achieve the outcomes that matter most. • Oversee software engineering programmes and projects, ensuring alignment with client needs and business objectives. • Lead and own all aspects … of service delivery, including contract performance and reporting. • You will lead on shaping strategic client relationships and work within Heads of Capability across the group to manage the pipeline and enhance service offerings to meet market needs • Reporting into the board on financial and operational performance and risks, ensuring delivery of business outcomes. • Overseeing the end … delivering high-impact solutions. • A demonstrable track record in delivering large-scale software engineering programmes in areas such as Autonomous Systems or Modelling and Simulation. • Strong experience managing complex service contracts and governance. • Proven ability to build and sustain trusted senior client relationships. • Proven experience in successfully managing complex programmes with multi-disciplinary teams of technical experts. • Experience leading More ❯

community focus, and commitment to continuous improvement. With an exciting system transformation underway, this temporary opportunity offers a meaningful role supporting a project that will directly enhance efficiency and service delivery. What will the Finance System Implementation Assistant role involve? Supporting the project team through the rollout of Microsoft Business Central Conducting accurate data entry, validation, and migration tasks More ❯

robust in-house support model. You will collaborate directly with the Executive Board and Senior Leaders to lead the deployment of the new TOM, ensuring a customer-focused, tiered service delivery approach. This is a time-critical role with Phase 1 Go-Live set for April 2025 - your impact will be immediate and lasting! Who We Need: The … and embedding Target Operating Models (TOMs) within complex organisations. Crucial: Workday experience is a must-have , specifically embedding Workday TOMs that drive simplified ways of working and excellent 'self-service' user experiences. Skills: Exceptional stakeholder management, strong analytical capabilities, and the ability to track savings baselines and FTEs with precision. Logistics & Compensation 💼 Contract: 12-Month FTC (potential for extension More ❯

lead and transform their IT and Estates/Facilities functions. The Trust is undergoing a period of operational change and improvement, and this role will be key in driving service turnaround, implementing robust processes, and ensuring efficient, compliant management across multiple school sites. Responsibilities Provide strategic and operational leadership across IT and Estates/Facilities functions. Lead on change … management and transformation projects to improve service delivery. Oversee multi-site operations ensuring compliance, value for money, and operational excellence. Develop and implement effective systems, policies, and performance frameworks. Work closely with senior leaders and stakeholders to align operations with Trust objectives. Qualifications Proven experience in a senior operations leadership role within a Multi Academy Trust, Local Authority, NHS … or charitable organisation. Strong background in service transformation and change management. Experience managing IT and Estates/Facilities across multi-site environments. Excellent stakeholder engagement, communication, and leadership skills. Next Steps This role is an initial 6 month contract with likely extension Inside IR35 (depending on experience). The position offers hybrid working, with a requirement to be onsite More ❯

lead and transform their IT and Estates/Facilities functions. The Trust is undergoing a period of operational change and improvement, and this role will be key in driving service turnaround, implementing robust processes, and ensuring efficient, compliant management across multiple school sites. Responsibilities of the Role: Provide strategic and operational leadership across IT and Estates/Facilities functions. … Lead on change management and transformation projects to improve service delivery. Oversee multi-site operations ensuring compliance, value for money, and operational excellence. Develop and implement effective systems, policies, and performance frameworks Work closely with senior leaders and stakeholders to align operations with Trust objectives. To be successful in the role you will have: Proven experience in a senior … operations leadership role within a Multi Academy Trust, Local Authority, NHS, or charitable organisation. Strong background in service transformation and change management. Experience managing IT and Estates/Facilities across multi-site environments. Excellent stakeholder engagement, communication, and leadership skills. Next Steps This role is an initial 6-month contract with likely extension Inside IR35 (depending on experience). More ❯