9 of 9 Remote/Hybrid Service Delivery Jobs in Hampshire

Service Delivery Manager Location: Waterlooville - Hybrid (3 days of8ice, 2 days remote) Salary: £50k - £55k Overview An experienced Service Delivery Manager is required to lead and continuously improve managed IT service delivery. The role is responsible for ensuring consistent, high-quality customer outcomes while leading … developing technical teams. A key focus is embedding structured service management practices aligned with/IEC 20000-1 to drive continual improvement and operational excellence. Key Responsibilities People Leadership - Lead and develop Service Desk and engineering teams - Conduct performance reviews, 1:1s, and development planning - Manage workload, wellbeing ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three … Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will ...

professional whos excited to make a real difference for students? The University of Portsmouth is looking for an ambitious and technically skilled Senior Service Delivery Analyst to join our Student Service Delivery (SSD) team. This is an exciting opportunity to play a key role in delivering … will work with systems that shape the student experience every day. As part of a forward-thinking team, you will develop your expertise in service management and ITIL best practice, gain access to further technical training, and have opportunities to lead projects and contribute to major University-wide digital ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve ...

approx. 2-3x per week & on call rota We're looking for an experienced senior IT leader to be responsible for ensuring the delivery of secure, resilient, and high-performing technology services that support critical organisational operations. You will act as the technical authority, shaping architecture, standards … distance to the Hampshire region and already hold full UK right to work. Skills and experience required: Proven experience in an ICT support and delivery environment. Strong understanding of IT governance, change management, and service delivery frameworks e.g. ITILv4 Understanding of system integration principles and software testing ...

leading role in delivering innovative AV technologies and services that enhance teaching, collaboration and the overall student experience. You will lead the planning and delivery of major AV refresh and installation programmes across teaching spaces, meeting rooms and collaborative environments, while supporting high-profile capital and digital transformation projects. … high-tech video wall technology, creating cutting-edge learning environments across the campus. Working closely with stakeholders and technology partners, you will help drive service excellence, continuous improvement and innovation across the University. The role also offers the opportunity to influence AV standards, support service development initiatives, deliver ...

large digital function within a complex organisation on an interim basis. This role will take ownership of digital strategy, user experience, platforms, and delivery, while leading a review of the organisation's digital estate. You will assess current performance and play a key role in shaping the future operating … ecosystem, including platforms, services, and user experience Lead a review of the digital estate and operating model Drive digital transformation activity (scope evolving) Oversee delivery across web, UX, frontend, and associated channels Ensure digital services meet user and business needs Use data and insight to monitor Skills & Experience Prior ...

annum + benefits Travel: Nationwide travel required Chapman Tate Associates are proud to be partnering with a leading Managed Service Provider (MSP) to recruit a talented Network Engineer with strong expertise in Cisco and Aruba technologies. This is an exciting opportunity to join a forward-thinking, customer-focused organisation … Aruba network solutions - Deliver network implementation and upgrade projects for clients nationwide - Provide 2nd/3rd line support for network-related incidents and service requests - Perform network troubleshooting, diagnostics, and performance optimisation - Work closely with internal teams and customers to ensure high service delivery standards - Maintain network ...

alongside our Business Development and Account Director teams, cross-selling and up-selling through the development and positioning of innovative workforce and HR-related service solutions. Through your leadership, you will drive the evolution and impact of the ES portfolio - identifying opportunities to enhance existing services, developing new propositions … Identify gaps in the current ES offering and shape new HR and workforce propositions that respond to client needs and market demand. Work with service delivery, product, and transformation teams to design, test, and launch new services, ensuring readiness and alignment with best-practice HR models. Develop compelling ...