5 of 5 Service Design Jobs in Hampshire

Location: Farnborough, with flexibility to work from home dependent on business demands We're ready for you to unleash your potential! The Role: The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery … and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set as well as industry frameworks (ITIL, SecDevOps etc.) to design services that are user-centric. As the Service Architect you will be responsible for the … delivery of cost-effective service solutions that achieves customer's requirements, meets mission needs and which can be fully integrated with the customer's service eco-system What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal Producing More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Job Title: Senior Service Architect Location:- Hampshire + Remote Salary:- £70-90k + Bens Overview: We're seeking a Principal Service Architect to lead the design and evolution of best-in-class managed services across Voice, Room Technologies, and Digital Signage. This role requires a unique … blend of deep technical knowledge and commercial insight to shape scalable, innovative, and cost-effective service offerings. Acting as a strategic bridge between engineering, delivery, and sales, you'll drive service development, support key client engagements, and influence internal roadmaps. Key Responsibilities: Service Design & Strategy * Design and define managed services for UC, AV/VC, and digital signage. * Translate customer and market needs into scalable service models (SLAs, processes, HLDs, SOWs). * Ensure alignment with ITIL and operational best practices. Commercial & Client Engagement * Support sales with solution design, proposals, and financial models. * Drive More ❯

Our client, a leading retailer, is currently seeking a Service Transition Lead to join their team on a contract basis. Key Responsibilities: Leading the successful transition of new and changing services into the operational environment Developing and executing service transition plans in line with IT Service Management … best practices Collaborating with project managers, service managers, and support teams to ensure smooth transitions Managing stakeholder communication and expectations throughout the transition process Ensuring all necessary documentation and training materials are developed and delivered Identifying and mitigating risks associated with service transitions Monitoring and reporting on the … effectiveness of service transition activities Providing continuous improvement recommendations for service transition processes Job Requirements: Experience in IT Service Management, particularly within a retail environment Strong understanding of service transition methodologies and best practices Proven ability to manage and lead service transition activities Excellent stakeholder More ❯

NATS is the UK's leading air navigation service provider, handling over two million flights each year. It provides air traffic control services from two control centres supporting airports nationally, and commercial solutions to over 30 countries globally. Our people are at the heart of our purpose to advance … overall business strategy. Duties: Lead the definition and modelling of security architecture for current and future capabilities to identify areas for improvement and guide Service Designs and comply with corporate, legislative, contractual or regulatory requirements. Find and direct pragmatic approaches for the security architecture to match business needs and … adhere to broader reference architectures. Lead the identification, development, and management of security architecture principles, policies and standards to ensure design, development, implementation and operating boundaries. Provide and lead consultancy on security architecture to broader NATS teams so they can adhere to the strategy & architecture. Create and communicate baseline More ❯