14 of 14 Remote/Hybrid Service Management Jobs in Hampshire

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business ...

Service Delivery Manager Location: Hampshire Working Pattern: Hybrid Hours: Monday–Friday, 9:00am–5:30pm Travel: Regular UK customer travel required Competitive Salary We’re looking for an experienced Service Delivery Manager to join a growing technology and cyber security services team. The role would suit someone with … strong background in service delivery, IT service management or managed security services, who enjoys working with customers and solving problems. What you’ll be doing Manage the day-to-day service relationship with a portfolio of customers. Act as a key contact for service-related ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery ...

engagements, technical reviews and formal test events. This is an exciting opportunity to contribute to a secure cloud-hosted platform that will provide emergency service control rooms with a consolidated operational view of ESN users, helping to deliver resilient, standards-compliant communications capabilities that support public safety across … coordinate and execute multi-party test activities involving the Home Office, customer representatives, partner organisations and third-party suppliers, ensuring successful end-to-end service integration. Support interoperability and interface testing across complex distributed systems, validating the exchange of data and services between multiple platforms and suppliers. Contribute ...

title: Service Delivery Manager Location: Romsey/Hybrid - typically 2 days per week onsite Salary: £85,000-£95,000 Bonus: up to 6% Candidates must be willing and eligible to undergo SC and DV security clearance We're looking for an experienced Service Delivery Manager to join … delivery and ongoing support of complex, high-value products and systems for UK and international customers. This is a genuinely customer-facing, commercially focused Service Delivery role ideal for someone who thrives at the intersection of customers, engineering, suppliers, commercial teams and technical delivery. What you'll be doing ...

Service Co-ordinator £35,000 - £45,000 + Benefits Hybrid Working | Basingstoke We're partnering with a growing organisation within the cyber security and managed services sector who are looking to appoint a Service Coordinator to join their Service Operations team. This is an excellent opportunity … activities and ensuring operational records remain accurate and up to date. Working closely with customers, distributors, vendors and internal stakeholders, you'll help drive service continuity whilst maintaining exceptional levels of accuracy and customer service. Key Responsibilities Manage maintenance, support contract and service renewals Obtain pricing, quotations ...

seeking someone who enjoys bringing clarity to complexity and thrives in a fast‐paced technology environment. You'll combine strong delivery management skills with enough technical knowledge to provide effective oversight and support to a specialist team, and bring: Proven experience in delivery management, project coordination or operational … validate technical solutions, changes or implementation plans. Strong organisational and planning skills, with experience managing workload, resource allocation and delivery schedules. Experience using delivery management tools such as Azure DevOps, Jira or similar platforms. Excellent communication and stakeholder management skills, with the ability to build trusted relationships across ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

analytical engineering professional to play a key role in supporting a major asset refresh programme, while helping shape long term sustainment and asset management decisions through engineering data, modelling and analysis. Working across Engineering, Asset Management, Projects and Supply Chain, you'll use real world and theoretical engineering … MTBR assumptions Analysing engineering and asset data to identify trends, risks and opportunities Developing Excel and Power BI models to support engineering, asset management and project decisions Providing analytical support to a major asset refresh programme Supporting spares ranging and scaling activity to optimise spend and reduce supply ...

technical background who is proactive, analytical and committed to delivering excellent service. You should ideally have: Strong experience in application delivery, technical support and service improvement. Experience with NEC solutions is desirable but not essential. Experience with Microsoft 365 technologies, including Teams, SharePoint and Power Platform. Experience developing … business applications. Knowledge of server administration, troubleshooting, maintenance and performance monitoring. Experience working within hybrid infrastructure environments. A strong understanding of system integrations, data management and connectivity. Experience leading technical work streams or projects. The ability to communicate effectively with stakeholders at all levels. Knowledge of ITIL, service ...

technical background who is proactive, analytical and committed to delivering excellent service. You should ideally have: Strong experience in application delivery, technical support and service improvement. Experience with NEC solutions is desirable but not essential. Experience with Microsoft 365 technologies, including Teams, SharePoint and Power Platform. Experience developing … business applications. Knowledge of server administration, troubleshooting, maintenance and performance monitoring. Experience working within hybrid infrastructure environments. A strong understanding of system integrations, data management and connectivity. Experience leading technical work streams or projects. The ability to communicate effectively with stakeholders at all levels. Knowledge of ITIL, service ...

teams. Translate complex customer problems into practical differentiated solutions across multiple digital capabilities such as Data & Analytics, Cloud, Cyber Security, AI/ML, IT Service Management, Systems Integration and Digital Modernisation. You’ll help assess solution feasibility, delivery risk, commercial viability and strategic fit during qualification. Work with … strategic opportunities. You should understand how to balance customer outcomes, technical quality, delivery risk and commercial competitiveness. You should have strong workshop facilitation, stakeholder management and executive You must hold current and valid UK Security Check (SC) clearance. Extensive experience working in the UK and developing successful solutions ...

/7 support team, you'll help ensure the stability, availability, and performance of business-critical applications and infrastructure while contributing to service improvements, project work, testing activities, and operational development. Training & Location For your first six months, you'll complete a structured training programme based in Hemel Hempstead … operating systems. Managing incidents, problems, requests, and changes within an ITIL-aligned environment. Investigating and resolving technical issues, performing root cause analysis, and driving service improvements. Monitoring live services to ensure performance, availability, and resilience. Supporting project delivery, testing, implementation, and release activities. Creating and maintaining technical documentation ...