Job Title :2nd Line Support Engineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the employer of choice … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2nd line engineers to deliver high quality customer support. 2nd line engineers will also be expected … to troubleshoot and resolve issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first will more »
Job Title : 2nd Line Support Engineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the employer of choice … Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2nd Line Support Engineer - 365 Specialist will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of … technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be of key importance. Key Responsibilities: Deliver high quality customer support in the more »
Application SupportSpecialist Onsite in Southampton Up to £32,000 + Benefits I am representing a Software Development organisation who specialise in ERP Software deployments. They have an opportunity for an Application SupportSpecialist to join an expanding team whereby you will support the wide … client base with their ERP solutions. Responsibilities for the Application SupportSpecialist: Front Line Support, resolving ERP support cases over email, remote access and mobile Responding to customers in a timely and professional manner Supporting customer implementations and "go-lives" Investigative support, escalating problems when … necessary Skills & Experience Technical knowledge of an ERP software package will be very beneficial Database and SQL skills are advantageous Previous experience within software support environments This role offers an exciting and challenging opportunity to positively contribute to the success of a growing company. If you have strong self more »
