2 of 2 Remote Technical Support Jobs in Hampshire

Technical Support Services Supervisor - Portsmouth (Hybrid) - Up to £31,000 Per Annum DOE Overview We are seeking an experienced team leader to join a dynamic team of technical support and sales support professionals. The role involves delivering top-notch B2B and B2C solutions and products … providing support to end customers, mentoring and coaching the team, and acting as a second in command reporting to the Support Services Manager. Required Experience Previous mentorship or leadership experience within a customer support team involving the resolution of escalated tickets. Experience handling both B2B and B2C More ❯

for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯