1 of 1 Remote/Hybrid Test Management Jobs in Hampshire

Head of Customer Success

Hiring Organisation
MFK Recruitment Ltd
Location
Basingstoke, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
driving renewals, customer loyalty, revenue growth and long-term customer success. The Head of Customer Success will play a major role within the management team, championing a customer-first culture, strengthening senior client relationships and ensuring customers can easily access the support, resources and expertise they need to achieve … onboarding, education, automation services, renewals and customer support Measure and monitor the effectiveness of the Customer Success function through key performance indicators Retain Account Management responsibility for selected key accounts following successful implementation Act as a key voice within the leadership team, promoting customer-centric thinking across the wider ...