1 of 1 Remote/Hybrid Ticket Management Jobs in Hampshire

improved access controls. Escalate incidents to Level 2 OT SOC or OT Cybersecurity Engineers as per service documentation (i.e. Playbooks or Alert/Incident Management processes). Adhere to all internal service-related processes such as Alert & Incident Management processes. Assist with the creation of processes … traffic, and forensics to create detailed reports on findings and lessons learned. To be utilised in daily/weekly SOC reports for OT Environments. Management and ownership or service-related documentation such as knowledge bases and playbooks. Provide training to additional or new members of the Business Unit ...