An established and growing technology distributor based in Reading specialising in IP-based communications, networking, and security solutions is seeking a Technical Consultant to join its experienced technical team. This is a customer-facing role with a strong focus on UnifiedCommunications (UC), pre-sales support, and technical enablement for channel partners. The company supplies a broad … With strong vendor relationships and a reputation for value-added services, this is a unique opportunity to join a business where your technical expertise will make a real impact. UnifiedCommunications Technical Consultant Job Overview This is a varied, hands-on position that blends technical consultancy, pre-sales support, and training delivery across a range of UC and … to partners on UC, networking, and security solutions Troubleshoot issues via logs, remote sessions, and lab testing Escalate to vendors where required and contribute to internal knowledge base articles UnifiedCommunications Technical Consultant Job Requirements You'll be a confident communicator and technically capable professional with experience supporting VoIP/UC solutions and a strong understanding of IP More ❯
An established and growing technology distributor based in Reading specialising in IP-based communications, networking, and security solutions is seeking a Technical Account Manager to join its experienced technical team. This is a customer-facing role with a strong focus on UnifiedCommunications (UC), pre-sales support, and technical enablement for channel partners. The company supplies a … a product demo or delivering a technical webinar as you are diagnosing SIP logs and helping resolve partner queries. ? You'll ideally bring: A solid background in VoIP/Unified Comms - cloud or on-premise IP PBX, SIP, DECT, IP phones Knowledge of broadband and WAN technologies (e.g. DSL, LTE), routers and firewalls Familiarity with network switching, VLANs, and More ❯
An established and growing technology distributor based in Reading specialising in IP-based communications, networking, and security solutions is seeking a Technical Account Manager to join its experienced technical team. This is a customer-facing role with a strong focus on UnifiedCommunications (UC), pre-sales support, and technical enablement for channel partners. The company supplies a … a product demo or delivering a technical webinar as you are diagnosing SIP logs and helping resolve partner queries. ? You'll ideally bring: A solid background in VoIP/Unified Comms - cloud or on-premise IP PBX, SIP, DECT, IP phones Knowledge of broadband and WAN technologies (e.g. DSL, LTE), routers and firewalls Familiarity with network switching, VLANs, and More ❯
An established and growing technology distributor based in Reading specialising in IP-based communications, networking, and security solutions is seeking a Technical Account Manager to join its experienced technical team. This is a customer-facing role with a strong focus on UnifiedCommunications (UC), pre-sales support, and technical enablement for channel partners click apply for full More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
of escalation and support for complex issues, while coaching others through troubleshooting processes. Maintain and manage client network infrastructure (including but not limited to Cisco Routing, Switching, Security, SDN, UnifiedCommunications and Wireless technologies). Identify and explore opportunities for enhancing efficiency, leveraging orchestration technologies to streamline and automate. Lead 'Root Cause Analysis' investigations into network faults, security … Current CCNP accreditation or preparedness to gain a CCNP accreditation. AWS, Azure and OCI networking skills. Working knowledge of Cisco Wireless networking applications and devices. Working knowledge of Cisco Unified Communication platforms and devices. Cisco security technologies including ISE and ASA Cisco VPN. Network management platform knowledge (Catalyst Center/Solar Winds/Nagios/Nexus Dashboard). Experience More ❯
customer satisfaction and retention. Identify and maximise upsell and cross-sell opportunities for telecoms solutions, including: VoIP phone systems High-speed business broadband Mobile contracts and SIM-only plans Unifiedcommunications tools Cloud-based solutions Provide consultative advice, tailoring packages to each client’s needs. Collaborate with internal teams to ensure seamless service delivery. Maintain accurate records of More ❯