20 of 20 JIRA Jobs in Hampshire

responsibilities Act as the first point of contact for users, providing high-quality customer support. Log, prioritise and categorise incidents and requests using Jira Service Management. Perform initial investigation and diagnosis, resolving issues where possible. Escalate incidents to resolver groups following defined workflows. Maintain accurate and clear records … using the knowledge base. Essential Experience in a Service Desk Analyst position. Working knowledge of ITIL processes (Incident, Request, Service Desk). Experience with Jira Service Management or similar ITSM tooling. Experience using Confluence Excellent communication and customer-service skills. Strong problem-solving and triage ability in line with ...

We have an opportunity for a Project Manager to lead and deliver AI-related projects across the firm, ensuring that AI technology, data and business change initiatives are planned, governed and implemented effectively. Based in ...

Our client is looking for an experienced AI Project Manager to join the Projects team in Southampton and take responsibility for delivering AI-related projects across the firm. This is a key role within the ...

share workarounds or key steps via our Help and Support Centre and with wider customer-facing teams Use software such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bugfender, as well as Microsoft suite of products You have: Proven experience in a customer-facing role with regular telephone-based … Experience or interest in the Care industry An inclination to keep up with developments in technology and social care Experience using Salesforce, Intercom and Jira An ambition to continuously grow and develop Why join everyLIFE? Be part of a team that is transforming the UK care industry . ...

DV Cleared DevOps Architect - Secure Platforms Location: Fulltime onsite at a secure UK Site (Farnborough, Erskine or Newcastle with Two days a week in Corsham p/w) Contract: Initial 7 Months - £95 p/ ...