19 of 19 JIRA Jobs in Hampshire

network functionality • Knowledge of multiple phases of an engineering lifecycle and good knowledge of lifecycle models (e.g. Waterfall, Agile) and associated tools (e.g. JIRA) • Knowledge of mathematical simulation tools/languages (e.g. Mathworks MATLAB, Simulink, Pearl, Python, MathCAD) • Proven Ability of using a high level design methodology (e.g. ...

responsibilities Act as the first point of contact for users, providing high-quality customer support. Log, prioritise and categorise incidents and requests using Jira Service Management. Perform initial investigation and diagnosis, resolving issues where possible. Escalate incidents to resolver groups following defined workflows. Maintain accurate and clear records … Foundation Experience in an IT support or customer-facing technical role. Working knowledge of ITIL processes (Incident, Request, Service Desk). Experience with Jira Service Management or similar ITSM tooling. Excellent communication and customer-service skills. Strong problem-solving and triage ability. Eligibility and willingness to obtain SC clearance. ...

support. Agile Leadership: Lead Agile delivery practices (Scrum/Kanban), encouraging collaboration and continuous improvement. Tool Utilisation: Own the Service Workstream delivery plan within Jira, overseeing work delivery and progress tracking. Stakeholder Engagement: Act as the main point of contact between delivery teams, product owners, platform owners, and operational … Required Skills & Experience Agile Delivery Expertise: Experience in managing projects using Agile frameworks. Service Management Knowledge: Strong understanding of ITIL principles and support models. Jira Proficiency: Hands-on experience with Jira for planning, backlog management, reporting, and RAIDD management. Risk Management: Strong capability in defining and proactively managing ...

Technical Support Team Leader Annual Salary: £45,000 - £50,000, dependent on experience Location: Hybrid - New Milton (4 days in office, 1 day work from home) Job Type: Full-time Hours: 35 hours per week ...