1 of 1 Remote Customer Experience Jobs in Harrogate

Direct coaching or training of Product Managers (this is the responsibility of their managers). Representing product at stakeholder meetings (handled by PM leadership). Qualifications About You Proven experience in senior product operations, product management, or related leadership roles. Strong track record of building and scaling operational frameworks in complex, fast-paced environments. Deep expertise in data-driven … leadership skills. Passion for operational excellence and a growth mindset. You will also embody and promote our SaaS behaviours: One Team – You foster collaboration and shared accountability across functions Customer Centricity – You prioritise customer outcomes in every decision Continual Learning – You embrace curiosity and growth Standardised Scalability – You build repeatable, scalable processes Ongoing Innovation – You drive continuous improvement … grounded in insights and analytics As a leader at Unit4, you will: Lead with authenticity and integrity Embrace constructive conflict and diverse perspectives Deliver sustainable value through collaboration Champion customer experience in every decision Inspire accountability and empower others to grow Additional Information Who we are We are a people-first community that nurtures all the areas that More ❯