IT Support & Systems Lead
- Hiring Organisation
- IMPRESSION RECRUITMENT LIMITED
- Location
- Harrogate, North Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £50,000 per annum
planning, testing and backup/restore procedures. Maintain CMDB accuracy and manage IT asset lifecycle. Approve technical changes and minimise service disruption. Support audits, governance, risk and compliance activities. Manage suppliers and ensure SLA performance and service reviews. Support IT projects including infrastructure delivery and stakeholder communication. Provide VIP/… change and escalation management. KPI reporting, service performance analysis and trend reporting. Strong user facing IT support background. Supplier and stakeholder management experience. IT governance, audit and compliance exposure. IT project delivery experience. Experience acting as senior escalation point/deputy capacity. IT related degree or equivalent experience. ITIL Foundation ...