2nd/3rd Line Support Technician
Harrogate, North Yorkshire, Yorkshire, United Kingdom
IO Associates
issues at the head office and remote care homes. Diagnose and resolve technical problems related to Microsoft Windows, Windows Server, Active Directory, Office 365, and networking devices. Infrastructure Oversight: Contribute to the maintenance of the central IT infrastructure, including servers, Veeam Backup solutions, VMware, and Unifi Networks … of cybersecurity protocols to safeguard systems and ensure compliance with current security practices. System Enhancements: Assist in major upgrades of business applications, including Office 365 and SQL (knowledge of SQL is a plus). Skills & Experience: Strong knowledge of Microsoft Windows & Windows Server, Active Directory, Group Policy … and Office 365 administration. Familiarity with networking concepts, including firewalls/routers, WAN, and VPN technologies. Experience with VMware, Unifi Networks (installation/configuration), and Veeam Backup solutions. SQL skills are preferred but not essential. Ability to manage SLAs and collaborate effectively with IT suppliers. Why Join Us more »
Employment Type: Permanent
Salary: £35,000
Posted: