1 to 1 of 1 Support Technician Jobs in Harrogate

Job Opportunity: Senior Technician We are seeking a dedicated and skilled Senior Technician to join our dynamic team. In this role, you will be responsible for providing exceptional technical support and ensuring the smooth operation of our IT infrastructure across various locations. If you have a passion … for technology and a commitment to delivering high-quality service, we want to hear from you! Key Responsibilities: Technical Support and Troubleshooting: Assist with IT systems and network issues at the head office and remote care homes. Diagnose and resolve technical problems related to Microsoft Windows, Windows Server, Active … improvement. Escalation Management: Act as a key contact for escalations to IT service providers, ensuring adherence to Service Level Agreements (SLAs). Cybersecurity Measures: Support the enforcement of cybersecurity protocols to safeguard systems and ensure compliance with current security practices. System Enhancements: Assist in major upgrades of business applications more »