1 of 1 Remote/Hybrid Team Leader Jobs in Haslemere

stuck purely firefighting tickets. Instead, you'll play a central role in shaping how the service desk operates, mentoring a small team, improving processes and acting as the senior escalation point for more complex technical issues. You'll still be hands-on, but with real influence over … senior or escalation role Strong technical knowledge across Windows, Microsoft 365, Windows Server, networking and endpoint management Experience mentoring or supporting junior team members would be desirable Confident communicator with excellent customer-facing skills Ability to manage workloads, prioritise effectively and take ownership of issues through to resolution ...