Customer Delivery Manager
Hatfield, England, United Kingdom
Computacenter AG & Co. oHG
teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders within the customer organisation. You’ll make sure that Computacenter is responsive to their needs and that they understand the quality and value that … ll be involved in managing the contracts that relate to your scope of service. You’ll ensure compliance and manage exceptions. You’re likely to have responsibility for the financial performance of your assigned services. You’ll contribute to accurate forecasting and cost management You’ll input to and support our Group Services colleagues where appropriate, for costing support of … you’ll be measured: You’ll have clear targets which will be set and discussed regularly. These are likely to include objective measures of Customer Satisfaction, delivery quality and financial cost performance. Additional information Country: UK Location: Corsham – Based at customer site 3-5 days per week Hours: 37.5 (plus on call) Role Type: Permanent About us With over More ❯
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