Transformation Programme Manager
- Hiring Organisation
- Affinity Water Limited
- Location
- Hatfield, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
Affinity Water, we are embarking on Phase 2 of our Customer Transformation Programme - a flagship, enterprise-wide change initiative that will redefine our Customer Experience operating model and replace our legacy billing and debt management platforms. This is an opportunity to lead a transformation programme with full accountability … delivery to time, cost and quality. The Role As a Senior Programme Manager Customer Transformation, you will lead and orchestrate a complex, multi-year transformation spanning technology, operating model redesign, customer journeys, data migration and cultural change. You will: Own end-to-end delivery of the Customer Transformation ...