Service Management Operations Lead
- Hiring Organisation
- Harvey Nash
- Location
- Havant, Hampshire, South East, United Kingdom
- Employment Type
- Contract, Work From Home
- Contract Rate
- £550 - £650 per day
service outcomes. Strong operational experience in Incident, Major Incident, Problem and Change Management, including leadership of major incidents, facilitation of PIRs, root cause analysis, and implementation of preventive actions. Working knowledge of ITSM tooling (e.g., ServiceNow) and operational reporting (ticket hygiene, backlogs, trends, MI packs). Excellent ...