It Support Engineer
- Hiring Organisation
- Copello
- Location
- Havant, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
with end users across the organisation Deliver excellent customer service through clear communication and proactive support Provide onsite and remote technical support for hardware, software, and network issues Troubleshoot and resolve technical incidents efficiently while keeping users informed throughout Administer Active Directory, user accounts, permissions, and Group Policy Configure … security measures including MFA, endpoint protection, patch management, and encryption Coordinate support activities with Managed Service Providers (MSPs) and external vendors Manage IT assets, software licensing, and equipment lifecycle processes Support employee onboarding and offboarding activities Create and maintain documentation, procedures, and knowledge base materials Assist with ...