Software Support Engineer
- Hiring Organisation
- Serve Talent
- Location
- Haverhill, Suffolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 per annum
Software Support Engineer to join a forward-thinking organisation where you’ll play a key role in delivering high-quality software support, remote installations, and ongoing system improvements.In this role, you’ll support a suite of business-critical software applications — helping users, resolving issues, ensuring reliability, and working closely … expand your skills, contribute to new features, and help shape processes. What You’ll Be Doing Providing 2nd-line technical support via email, phone, remote desktop and in person. Monitoring a support mailbox and ticketing system to ensure timely, high-quality responses. Troubleshooting, reproducing, and diagnosing software