1 of 1 Remote/Hybrid Customer Experience Jobs in Hayling Island

VodafoneThree - Snr Reporting Specialist

Hiring Organisation
Vodafone
Location
Hayling Island, Hampshire, United Kingdom
Salary
£ 70 K
proud of the progress we’ve made, but we’re just getting started.Be a part of VodafoneThree Consumer Operations, where delivering exceptional customer experiences is at the heart of everything we do. From supporting our customers across multiple sales and care channels to driving operational excellence and digital transformation … making sure they align with wider data infrastructure and operational processes.Produce digital performance insight across IVR, chatbot and online journeys, spotting opportunities to improve customer experience and self serve effectiveness.Deliver accurate, compliant complaints and regulatory reporting, ensuring outputs are auditable and meet both internal and external standards.Help govern ...