Head of Customer and Operation Strategy
Haywards Heath, Sussex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
First Central Services
mega too! We're on the hunt for a Head of Customer and Operations Strategy (HCOS) who will be responsible for the shaping and delivery of the Customer strategy and roadmap in conjunction with the Heads of Value stream, ensuring the alignment of capabilities to the Enterprise and Pillar … subject matter. This will include continuously developing awareness and knowledge of our competitors and industry trends; identifying new or upgraded technologies to support the delivery of our strategic outcomes and ambitions to become market leading. Developing the pipeline of strategic change for Customer with a view to a … state roadmap. The role will report to the Customer Director and operate across the COPs pillar, collaborating with the SLT and Head of Strategic Delivery to support prioritisation and transition to target state We value flexible working arrangements, so you can choose to work remotely or maybe you live More ❯
Employment Type: Permanent
Salary: GBP Annual
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