2 of 2 Remote/Hybrid Microsoft Jobs in Hebburn

tenders. Ability to work across multiple tenders at different phases, meeting deadlines for each and communicating any challenges to achieve this. Proficiency in Microsoft 365, including Excel, Word, and Outlook. Desirable: Prior experience working within Transmission, Distribution (DNO/IDNO), or regulated industrial sectors. Knowledge of Protection & Control ...

support for IT issues via phone, email, and ticketing systems. Remotely troubleshoot hardware, software, and network problems, escalating when required Utilising strong knowledge of Microsoft 365 Remote hardware maintenance and support Configure and support desktops, laptops, and mobile devices Keep tickets updated and resolved in line with SLAs … Person Proven experience in an IT support or service desk role, specifically within an IT Managed Services environment Strong knowledge of Windows OS, Microsoft 365, and Active Directory Holder of a current Microsoft certification (365, Azure etc.) Hold an up-to-date CompTIA A+ certificate (desired) Excellent troubleshooting ...