3 of 3 Change Management Jobs in Hemel Hempstead

lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing … in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. Change Control & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Maintain CRM documentation, including More ❯

the customer experience for both CAE's internal and external clients. This will be achieved by: Support - The NOC Senior Engineer will play a key role in the Problem Management process whilst also being available as an escalation point for CAE's Senior NOC team where required for technical and Major Incident escalation. Managed Service Delivery - Identifying and implementing … opportunities for Continual Service Improvement for key services through effective Problem Management and NOC best practise activities. Reviewing documentation and working with other teams to ensure customer satisfaction. Training and Skills enablement -A focal point for development across the NOC, pushing new skills and services into the team while acting as mentor using personal development, pushing the team to … of Major Incidents, Problems and development identified as necessary following such events, owning them until full resolution Leading the NOC for best practise in both Major Incident and Problem Management processes. Ability to communicate at all levels inside and outside the business in both written and verbal form. Identifying, developing and implementing opportunities for continual service improvement. Review of More ❯

the-job training to help you master any new skills. As a SharePoint Administrator, you will play a vital role in our team. You will lead the creation, administration, management, and monitoring of the Facility Maintenance Management System, using cutting-edge SharePoint tools like Power Apps, Power Automate, and other Office 365 applications. You will be the go … to person for user support and in-house solutions, championing design accessibility, privacy standards, and continuous improvement. Key Responsibilities: Offer expert guidance on record management and structure within the Maintenance Management System. Create and update records, manage maintenance schedules, and oversee general system administration. Handle design modifications, user permissions, group management, page creation and modification, and the … Looking For: Strong IT skills with a deep understanding of the MS Office 365 suite. Proficiency in SharePoint, Power BI, Power Apps, and Power Automate. Familiarity with Electronic Document Management Systems (EDMS). Bonus Skills: Knowledge of change management, revision control, and document status. Experience or understanding of SQL. Why Join Us? Enjoy lifestyle-friendly core hours More ❯