Hemel Hempstead, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
by the customer. Collaborate with other teammates in support of platform consistency and upgradability. Provide L3 support for multiple ServiceNow platforms across multiple applications, including but not limited to ITSM, ITOM, CSM, HRSD. Provide mentorship and technical guidance to a team of junior support analysts. Additionally, you'll have the opportunity to suggest and own improvements enhance productivity and quality More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
by the customer. Collaborate with other teammates in support of platform consistency and upgradability. Provide L3 support for multiple ServiceNow platforms across multiple applications, including but not limited to ITSM, ITOM, CSM, HRSD. Provide mentorship and technical guidance to a team of junior support analysts. Additionally, you'll have the opportunity to suggest and own improvements enhance productivity and quality More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
What youll bring: Proven experience working in a hands-on ServiceNow development role, with expertise and relevant certification; CSA (Certified System Administrator), CAD (Certified Application Developer) and CIS in ITSM, ITOM, HRSD, CSM, or other key modules. Strong knowledge of JavaScript, ServiceNow scripting (Business Rules, Client Scripts, Script Includes), Flow Designer, IntegrationHub, and REST/SOAP APIs. Experience integrating ServiceNow More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Academia Ltd t/a Smartdesc
successful candidate will be required to complete a satisfactory DBS check . You will be responsible for: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing … have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool Softphone Management This role is based in the Academia office, who are Smartdesc's sister company Why Academia? Academia is an innovative and rapidly expanding technology company on a More ❯
