2 of 2 Remote TCP/IP Jobs in Hemel Hempstead

and stock control Updating assets on our Asset Management system Incoming call handling Key Skills: Experience in supporting Windows Desktop Strong people skills Understanding of networking fundamentals TCP / IP DNS DHCP Able to be self sufficient and driven Willing to learn new skills Knowledge of AV equipment Experience of troubleshooting issues with … In addition, the ideal candidate would also have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS / Ios and MS Windows Familiarity with an ITSM tool Softphone Management This role is based in the Academia office, who are Smartdesc's sister company Why Academia? Academia is More ❯

reliable performance. Key Responsibilities: - Troubleshoot hardware, software, and network issues (remotely and on-site). - Monitor and maintain system health, configurations, and performance. - Support deployments and configure user / network settings. - Analyse system data to identify issues and improve efficiency. - Work with engineering, operations, and third-party vendors on issue resolution. - Maintain accurate documentation and system logs. - Contribute … compliance and respond to alerts. Your Profile: Required: - 3-5 years' technical support experience with automated or integrated systems. - Strong skills in hardware repair, system diagnostics, and networking (TCP / IP, VPN, DNS, DHCP). - Familiarity with Linux, Windows or Android OS and SQL / database use. - Analytical mindset with clear communication More ❯