NOC 3rd Line Technical Team Leader
- Location
- Hemel Hempstead, England, United Kingdom
Cisco, Fortinet and Palo Alto technologies, delivering high‐level services backed by top‐tier partnerships. As a NOC 3rd Line Technical Team Leader, you’ll lead a team of senior engineers (CCNP/FCP/CCIE level) who monitor, maintain and resolve complex network issues … customers. You’ll drive high‐quality service delivery and ensure the team is performing at its best, supporting ticket ownership where needed and setting the standard for operational excellence. You’ll champion process and technical improvements, shaping how we work and embedding best practice across Operations. Your team ...