1 of 1 Remote Windows Jobs in Henfield

Key responsibilities include: Handling daily support tickets across hardware, software and user queries. Diagnosing and resolving issues, escalating to vendors or parent company support where appropriate. Building and configuring Windows laptops using an approved image. Managing Android smartphones via MDM. Maintaining stock and inventory of devices, SIMs and spare kit. Supporting onboarding and leaver processes (equipment, accounts, access and … 2nd line IT support role. Good working knowledge of networking fundamentals (IP addressing, connectivity, patching). Solid troubleshooting skills and the confidence to work independently. Hands-on experience with Windows laptops, Microsoft 365 and Android devices. Comfortable producing clear documentation and “how-to” guides. Strong customer service and proactive communication style. Other requirements: Full driving licence. Access to a More ❯