3rd Line IT Support Engineer
- Hiring Organisation
- Smartsearch Recruitment Ltd
- Location
- Hengoed, Mid Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £45,000
various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances The role: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident … supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root ...