2 of 2 ITIL Jobs in Hereford

delivery of reliable, secure, and consistent IT operations Ensure service uptime, availability, and performance across the estate Define, implement, and enforce ITIL-aligned operational processes Own incident, change, problem, and service transition processes Chair or provide operational sign-off within Change Advisory Board activities Own operational acceptance of new services … Proven track record managing technical teams and building operational capability Solid understanding of networking, firewalls, virtualisation, Linux, Windows, MDM, and cloud services Experience implementing ITIL-aligned operational processes Strong background in service transition, operational readiness, and continual improvement Proven people leadership with the ability to build high-performing teams Strong ...

Monitor infrastructure performance and proactively resolve operational issues Troubleshoot incidents across networking, firewalls, virtualisation, and cloud platforms Support change management activities in line with ITIL processes Maintain accurate documentation, ticket updates, and operational records Key Requirements Experience working within Infrastructure Support, Operations Engineering, or Systems Support environments Strong Linux … Windows administration/support experience Good understanding of networking, firewalls, and virtualisation technologies Exposure to cloud platforms and modern infrastructure environments Experience working within ITIL-aligned environments PS: The Company cannot provide sponsorship. Only candidates with the existing right to work in the UK and eligibility to obtain ...