4 of 4 Customer Service Jobs in Herefordshire

endpoint management, desktop hardware and mobile devices. As the Desktop Support Engineer, you will provide 2nd and 3rd line technical support across a varied customer base, working across multiple sites. You will manage your own workload, investigate complex technical issues, liaise with internal teams and external suppliers, and contribute … wider IT projects and service improvements. What you will be doing as Desktop Support Engineer: Provide 2nd and 3rd line technical support to users across a large customer base. Take ownership of incidents and service requests, ensuring issues are resolved within agreed SLA timescales. Diagnose and resolve ...

purpose is to carry out metering tasks including those of a complex technical nature to time, cost and quality targets to satisfy business and customer service requirements and provide technical support to the team. Key responsibilities & accountabilities Install, maintain, remove and replace all types of metering equipment. Commission … inspections on installations. Undertake remote testing of metering equipment Investigate high consumption complaints and resolve queries with customers. Investigate dangerous occurrences and resolve customer problems. Work on non-standard and other Distribution Business’ equipment. Carry out work on installations. Check and inspect work undertaken by the team for quality ...

Service Desk Analyst - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £24,613 - £29,184 dependant on experience 37 hour working week Experience: Proven experience in providing enterprise level frontline IT Support Experience in using IT Support software … manage support requests Proven experience of working in a customer focussed environment and direct customer contact Experience of IT system fault analysis, diagnosis and resolution in a workplace setting Relevant experience of hardware and software desktop maintenance, including carrying out hardware and software desktop upgrades, installation and commissioning ...

join our team in Hereford, you will be acting as the first point of contact for your customers, building strong business relationships and managing customer satisfaction. Responsibilities: Track and develop business opportunities with existing customers and generate new business leads for the Field Sales Executive (New Business). Build … relationships based on regular contact with key decision makers within your high value clients business. Ensuring regular customer site visits and deliver a high level of customer service. Manage and Resolve Escalations: Take full ownership of all customer escalations, ensuringtimely, effective, and professional resolution. Regular team working ...