Customer Experience Manager
- Hiring Organisation
- Babble Cloud
- Location
- Kingstone, Herefordshire, UK
- Employment Type
- Full-time
enhance the customer experience Ensure CSAT scores across the customer base remain above 4, actively managing both positive and negative responses. Manage Trustpilot and Google reviews accordingly Establish and maintain clear communication channels between customers and Babble to ensure a smooth and transparent experience Utilise CRM tools to monitor customer ...