Digital & AI Support Apprentice
- Hiring Organisation
- QA
- Location
- Hereford, Herefordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £17,000 per annum
digital support. With structured training and on-the-job learning, you will support users across a range of digital tools, SaaS applications, Microsoft 365, and emerging AI technologies, including Microsoft Copilot. You will learn how to diagnose and resolve common technical issues, support customer success, manage digital information … ticketing systems. Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to: Hardware (PCs, laptops, printers) Operating systems (Windows, macOS) Software applications (including Microsoft 365/Office) User Management: Assist with basic user administration tasks, such as: Setting up new user accounts Password resets Managing security group access within ...